Tesco Colleague - Middleton Rd Banbury Express

Tesco PLC; Banbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading retail company in Banbury seeks a Tesco Colleague to enhance customer service and support store operations. Responsibilities include assisting customers, managing deliveries, and participating in community events. Ideal candidates should have strong customer service skills, the ability to work in a team, and be organized. The role offers a minimum of 16 hours per week with shifts on specified days. Competitive pay starting at £12.45 per hour is provided.

Qualifications

• Passion for delivering great service and serving customers.
• Ability to communicate openly and build relationships.
• Strong organisational skills to meet shift requirements.

Responsibilities

• Serve shoppers by meeting their needs and providing great service.
• Support store operations including picking and replenishment.
• Contribute to store performance by reducing waste and improving profit.

Skills

Strong customer service orientation

Team player with excellent communication skills

Ability to build rapport with customers

Initiative to take decisions that are right for customers

Knowledge of products and services within the store

Organised and able to meet required hours

Willingness to accept deliveries

Job description

Tesco Colleague - Middleton Rd Banbury Express

Tesco, Banbury, OX16 3QT

£31,786 per year (estimated)

Contract – New position

Availability: Mon 17:00–23:00, Wed 15:00–23:00, Thu 17:00–23:00, Sat 17:00–23:00.

Pay rate starts from £12.45 an hour, increasing to £13.66 for stores within the M25. Additional payments may apply.

Minimum guaranteed hours: 16 per week, with the option of 12 minimum.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Key Responsibilities

• Serve shoppers better every day and help meet their needs.
• Meet and learn from great people in a diverse, inclusive team.
• Provide great service, greeting customers with a smile and taking initiative to make decisions that benefit customers.
• Support store operations including picking, replenishment and accepting deliveries when required.
• Apply training safely and effectively, ensuring products are handled with care and maintained at high quality.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Contribute to store performance by reducing waste, shrink and delivering profit while understanding the part you play.
• Work well within a team, communicating openly and building relationships with colleagues.
• Present yourself at work on time, well presented as a brand ambassador for Tesco.

Qualifications and Skills

• Strong customer service orientation – passion for delivering great service and serving customers with pride.
• Knowledge of products and services within the store.
• Ability to build rapport with customers and leave them with a positive shopping experience.
• Initiative to take decisions that are right for customers.
• Team player with excellent communication skills.
• Organised and able to meet required hours and shift schedule.
• Willingness to accept deliveries into the store when required.