Tenancy Management and Resettlement Officer

Borough of Lewisham; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government organization is seeking a Tenancy Management and Resettlement Officer to enhance digital content strategies that support a diverse community. The role requires planning and delivering web content, ensuring accuracy, and collaborating with various service areas. Excellent training, flexible working hours, and a supportive environment are part of the unique offering. Join a dedicated team that champions the rights of refugees and migrants while making a significant impact in the local community.

Benefits

Local Government Pension scheme

Flexible working policies

Season ticket and bicycle loans

Subsidized gym memberships

Supportive staff networks

Qualifications

• Excellent levels of numeracy and literacy.
• Experience supporting diverse groups.
• Ability to manage content within a CMS.

Responsibilities

• Planning and delivering digital content.
• Working with colleagues to optimize user journeys.
• Liaising with content editors for accuracy.

Skills

Accuracy

Interpersonal skills

Content creation

Digital content management

Education

Good standard of education

Job description

Tenancy Management and Resettlement Officer

London, United Kingdom

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Job Info

• Job Identification 1760
• Job Category Officer
• Posting Date 01/13/2026, 03:22 PM
• Locations 1 Catford Road, London, SE6 4RU, GB
• Apply Before 02/10/2026, 11:59 PM
• Job Schedule Full time

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.

What’s the role? …

Planning and delivering digital content that considers best user journeys, you will work with colleagues from a wide range of services to review, optimise and improve areas on the website to improve the user journey and support the Council’s aims and objectives. You will support the development and roll‑out of our new digital content strategy, with a focus on our website and intranet.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

You will have an eye for accuracy and can ensure quality and consistency of published digital content within the Council’s content management system. You will be keen to get involved in content creation, including directing messaging, editorial and tone of voice. Liaising and supporting service‑based content editors to ensure webpages are accurate, kept up to date and serve our residents well, will be what you excel at, as well as having great people skills and experience of supporting and working alongside a diverse range of people.

Location

The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• A good standard of education, including excellent levels of numeracy and literacy is needed
• Weekend working is required for this job
• The job is subject to a Basic DBS check

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact [e-mail].

Please click here to view the Job Description and Person Specification

​N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please [e-mail] and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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