Temporary Family Engagement Officer

Career Choices Dewis Gyrfa Ltd; Pontypridd; On-site; GBP 29,000; Full time

Job summary

A community-focused school federation in Pontypridd is seeking a Family Engagement Officer to enhance student attendance and support family involvement in education. The ideal candidate will be responsible for building relationships with families, facilitating workshops, and coordinating support services. The position requires strong communication skills and a commitment to inclusivity and community engagement. This role is crucial in ensuring that all children can access educational opportunities and thrive in their learning environments.

Benefits

Professional development opportunities

Inclusive work environment

Supportive team culture

Qualifications

• Experience supporting families to improve attendance and learning.
• Ability to work with diverse community members.
• Understanding of child protection policies and procedures.

Responsibilities

• Assist families in overcoming barriers to children's education.
• Coordinate services in partnership with community agencies.
• Facilitate parenting workshops and engage with schools.

Skills

Communication

Empathy

Organizational skills

Facilitation of workshops

Education

Relevant experience in community engagement or education

Tools

Microsoft Word

Microsoft Excel

Job description

Contract Type:

Contract

Hours: 32.5 Per Week

Disability Confident:

No

Closing Date:

22/01/2026

About this job

RHONDDA CYNON TAF COUNCILFern FederationCefn Primary School & Craig Yr Hesg Primary School Glyncoch Pontypridd 275 Pupils on role across the Federation Plus 2 Learning Resource Base Classrooms Temporary Family Engagement Officer Hours: 32.5 Per Week

Term Time Only Salary: Grade 6 - £28,142 x 77.15% Start date: As soon as possible The Governing Body of the Fern Federation wish to appoint a Family Engagement Officer to work across Cefn and Craig Yr Hesg Primary Schools to complement our existing teams. Join our Federation as a Family Engagement Officer.

Are you passionate about making a real difference in the lives of children and families? Our Federation of schools is at the heart of a vibrant, diverse community where collaboration and innovation thrive. We believe that strong partnerships between home and school are key to unlocking every child’s potential and that’s where you come in. As our Family Engagement Officer, you’ll play a vital role in building meaningful relationships with families, empowering them to support their children’s learning and wellbeing. You’ll be part of a forward‑thinking team that values creativity, inclusivity, and a shared commitment to excellence. Every day brings the opportunity to inspire, connect, and contribute to a culture where everyone feels they belong. If you’re enthusiastic, approachable, and ready to champion family engagement in a dynamic educational setting, we’d love to hear from you, so that ‘Together we will Prosper’.

Key Objectives for the Role

The role of the Fern Federation Community and Family Engagement Officer is to assist in tackling underachievement and poverty by working in partnership with families, parents, carers, pupils and community members as well as other agencies where appropriate to enable pupils, particularly the most disadvantaged, to have full access to educational opportunities and to support families to overcome barriers to learning and participation in school life and in the life of their communities. The Family Engagement Officer will focus on preventative and early intervention activities, such as improving attendance and promoting family learning. Their work will target situations where the needs of families and community members do not meet the thresholds for statutory services. A key responsibility will be coordinating services and developing an integrated model in partnership with other agencies, with schools serving as the central point of delivery.

General Duties and Skills Required

• Be responsible for working with families to improve levels of attendance and understand the barriers that are preventing their children from attending, especially those with identified needs.
• Work with our early childcare providers to ensure a smooth transition between home and school.
• Work with our feeder high schools to ensure a smooth transition for identified pupils in need of support.
• Facilitate parent workshops to support families and pupils on identified needs.
• Look for and apply for grant funding to support the Federation in its aims of meeting the needs of our pupils across the Federation.
• Support school events to ensure identified pupils and families attend and feel included.
• Work with and liaise with organisations and agencies within our community that support our identified pupils and families.
• Work with children and families who are in need of serious support from a range of agencies.
• Deal with all matters of confidentiality with tact and discretion.
• Operate relevant ICT packages (e.g., Word, Excel, databases, spreadsheets, internet).
• Have a clean driving licence.
• Recognise own strengths and areas of expertise and use these to advise and support others.
• Participate in training opportunities and professional development as required, including safeguarding, attendance, wellbeing.
• Adhere to school policy on equality and diversity; safeguarding, wellbeing.
• Contribute to the overall ethos/aims of the Federation.
• Be aware of and comply with policies and procedures relating to child protection, health and safety and security, confidentiality and data protection, reporting all concerns to the Headteacher or Senior Management team.

The closing date for applications is Friday 30th January 2026 at Midnight. PROTECTING CHILDREN AND ADULTS AT RISK IS A CORE RESPONSIBILITY FOR THE SCHOOL AND COUNCIL. IN ADDITION TO THIS SAFEGUARDING RESPONSIBILITY, THE SUCCESSFUL APPLICANT FOR THE ROLE WILL ALSO BE SUBJECT TO AN ENHANCED DISCLOSURE AND BARRING SERVICE CHECK. The Council and School values diversity in its workforce.

We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non‑binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn the LGBTQ Network. An application submitted for this post in Welsh will not be treated less favorably than an application made in English.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).