Telesales Executive - NO COLD CALLING

Money Expert; Chester; On-site; GBP 24,000 - 25,000; Full time

Job summary

A financial services company is looking for a Telesales Executive in Chester. The ideal candidate will reach out to customers to renew energy contracts, ensuring high customer satisfaction and meeting targets. Offering a competitive salary with uncapped commission, team outings, and career progression opportunities, this full-time or part-time role provides a dynamic work environment with excellent support and training.

Benefits

Competitive base salary with uncapped commission

Team outings and competitions

28 days holiday plus additional benefits

Company pension plan

Wellness program for employees and families

Qualifications

• Experience in Commercial sales is desirable but not essential.
• Experience in outbound calls or similar industries is relevant.
• Ability to manage a busy and varied workload effectively.

Responsibilities

• Reach out to existing and previous customers to renew their contracts.
• Evaluate customer satisfaction and suggest alternatives.
• Consistently meet and exceed set targets.

Skills

Strong fact-finding abilities

Problem-solving abilities

Excellent communication skills

Target-driven

Motivated and outgoing

Job description

Overview

Telesales Executive - NO COLD CALLING | Chester | Full Time or Part Time | £24,000-£25,000 basic (DOE) plus uncapped commission. Full-time OTE £700-£1,200 per month

What you’ll do

• Reach out to existing and previous customers to renew their energy contracts
• Evaluate customer satisfaction with their current supplier and suggest alternatives if needed
• Consistently meet and exceed set targets and objectives
• Respond to customer inquiries and address objections
• Maintain a high standard of customer service

Responsibilities & Requirements

• Experience in Commercial sales is desirable but not essential (training provided)
• Strong fact-finding and problem-solving abilities
• Experience in outbound calls, particularly in telesales or call centres, desirable but not essential; hospitality, retail, real estate, customer service or similar industries also relevant
• Ability to manage a busy and varied workload effectively
• Excellent communication skills
• Target-driven with a commitment to delivering excellent customer service
• Comfortable working in a fast-paced, target-oriented environment
• Ability to build strong relationships with customers and colleagues
• Motivated and outgoing, with a positive impact on team morale
• Adherence to GDPR guidelines and maintaining high call quality standards

Working hours & patterns

• Full-time: 37.5 hours per week, Monday to Friday, with an early finish on Fridays
• 4-day shift pattern: Monday to Wednesday 10:00-20:00 and Thursday 10:00-19:30 (37.5 hours)
• Part-time: Minimum 20 hours per week, with flexible shifts during daytime, afternoons, or evenings

What Money Expert offers

• Competitive base salary with uncapped commission, plus performance-based increases
• Team outings, regular competitions, and spot prizes
• Referral bonuses
• 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
• Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally)
• Continuous support and training
• Company pension plan
• Wellness & Wellbeing program for you and your family
• Cashback scheme
• Christmas and New Year shutdown
• On-site parking
• Additional personalised benefits

About you

• Experience in Commercial sales is desirable but not essential (training provided)
• Strong fact-finding and problem-solving abilities
• Excellent communication skills
• Motivated and outgoing, with a positive impact on team morale
• Adherence to GDPR guidelines and maintaining high call quality standards

How to apply

If you are ready to start your career at Money Expert, then click APPLY now! We can’t wait to hear from you!

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