Technology Manager

Sainsbury's Supermarkets Ltd; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading UK retailer is seeking a Technology Manager to drive transformation within their technology delivery landscape. The ideal candidate will manage SAP S/4HANA transformation, lead technical operations, and ensure service readiness in a high-impact role. Benefits include competitive salary, performance-related bonuses, and comprehensive benefits package.

Benefits

Colleague discount

Pensions scheme and life cover

Performance-related bonus up to 20%

Annual holiday allowance with option to buy

Private healthcare

Maternity/paternity leave up to 26 weeks pay

Employee Assistance Programme

Qualifications

• Strong background in SaaS/PaaS management.
• Proven ability to lead service readiness activities.
• Experience in managing vendor relationships.
• Solid understanding of service operations and financial management.
• Strong experience in delivery management.

Responsibilities

• Manage technical BASIS operations for the SAP system.
• Plan and execute service transition.
• Oversee security and access management.
• Manage environment implementation and lifecycle.
• Handle vendor relationship and programme budget management.

Job description

Overview

Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 29 September 2025
Requisition ID: 400020577

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

Technology Manager – Food Commercial Systems

Why join us Join Sainsbury’s Tech and be part of a cutting-edge team powering one of the UK’s leading multi-brand retailers. As a Technology Manager, you’ll drive transformation across our technology delivery landscape, contributing directly to business strategy and operational excellence. You’ll collaborate with internal teams and strategic partners in a matrix environment, fostering a culture of innovation, accountability, and continuous improvement. This role offers the opportunity to influence stakeholders, enable seamless service delivery, and work with leading technology suppliers.

In a nutshell

You’ll play a key role in our SAP S/4HANA transformation programme, initially focusing on operational readiness and platform enablement. As the programme transitions into business-as-usual (BAU), you will lead the evolution towards an SAP Centre of Excellence model, shaping long-term operations and continuous improvement of SAP usage and adoption across the organisation.

What you’ll do

• Technical BASIS operations (setup, configuration, and ongoing management of the SAP system landscape)
• Service transition planning and execution
• Security and access management
• Environment implementation and lifecycle management
• Establishment and oversight of a third-party SaaS DevOps support contract
• In this role, you will work alongside Product Managers, fellow Technology Managers and SAP to define the technical vision, usage and direction of our licenced products. You will take end-to-end ownership of multiple deliveries, encompassing change management and service management responsibilities.

Additional responsibilities

• Financial management of programme budgets
• Service management of the SAP SaaS solution, including licence oversight
• Vendor relationship management and performance monitoring

This is a high-impact role suited to a technology leader with strong delivery experience, stakeholder engagement skills, and a passion for driving operational excellence in complex enterprise environments.

This role has no current, direct line management responsibilities but will likely manage a small team (as well as matrix manage third party teams) in the medium term.

What you need to know and show

• A strong background in SaaS/PaaS management (SAP exposure is desirable).
• A proven ability to lead service readiness activities and operational enablement for enterprise wide, or business critical platforms / systems.
• Experience in working with third-party engineering teams and managing vendor relationships.
• A solid understanding of service operations, security principles, and financial management.
• Strong experience of delivery management.

Additional Criteria

• Excellent communication and stakeholder engagement skills, with a proactive mindset and experience in mentoring and motivating cross-functional and distributed teams.
• Ability to prioritise their own workload and deliver quality results on time to budget.
• Ability to proactively identify and own any issues and follow through to resolve them.
• Certifications such as ITIL are desirable but not essential.

Benefits

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

• Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
• Pensions scheme and life cover.
• Performance-related bonus of up to 20% of salary, depending on performance.
• Annual holiday allowance with option to buy an additional week; private healthcare.
• Other benefits to help money go further (season ticket loans, interest-free car loan up to £10k, cycle to work scheme, health cash plans, salary advance, retailer discounts).
• Employee Assistance Programme.
• Maternity/adoption leave up to 26 weeks’ pay; paternity leave up to 4 weeks’ pay.
• Please see www.sainsburys.jobs for a range of our benefits (length of service and eligibility criteria may apply).