Technology Director

Zachary Daniels Recruitment; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing discount fashion retailer is seeking a Technology Director to own the technology function, ensuring robust and scalable systems. The ideal candidate will have significant IT leadership experience in retail and be responsible for overseeing all core systems, including e-commerce technology. Joining this team offers you the chance to shape a crucial strategy and bring impactful changes to the business's technological landscape. This role requires on-site presence 4-5 days per week in Surrey.

Qualifications

• Proven experience in senior IT roles, ideally in retail.
• Strong understanding of retail systems and infrastructure.
• Track record of delivering systems upgrades and integrations.

Responsibilities

• Design and implement technology roadmap.
• Lead performance of core systems like EPOS and WMS.
• Oversee e-commerce platform stability and scalability.
• Ensure data protection and cybersecurity compliance.
• Build and lead a capable in-house IT team.

Skills

IT leadership in retail

Knowledge of retail systems

Strong communication skills

Stakeholder management

Job description

Technology Director

Location: Surrey KT11 1DY
Sector: Value Fashion Retail
Salary: £(phone number removed) + Bonus + Benefits

The Business

This rapidly growing discount fashion retailer is on a mission to bring style, value, and accessibility to customers nationwide. With a strong store presence, growing online demand, and an ambitious leadership team, the business is undergoing significant digital and operational transformation.

The Role

The Technology Director will take full ownership of the technology function - from day-to-day operations to long-term digital innovation. The successful candidate will ensure that systems are robust, scalable, secure, and aligned to the fast-paced demands of discount retail.

Working closely with the board and operational teams, this individual will be instrumental in modernising core systems and laying the groundwork for future growth.

Key Responsibilities

• Technology Leadership: Design and implement a roadmap and define the future state of tech for the business.
• Operational Systems Oversight: Lead the performance and evolution of all core systems, including EPOS, stock management, warehouse systems, and in-store technology.
• Digital Commerce Support: Oversee the stability, integration and scalability of the e-commerce platform and customer-facing technologies.
• Security & Infrastructure: Ensure data protection, cybersecurity, and compliance across all systems and processes.
• Team Management: Build, lead, and develop a small but capable in-house IT team and manage key external partners.
• Stakeholder Engagement: Work cross-functionally with operations, finance, merchandising, and retail leadership to ensure tech enables business performance.
• Supplier & Vendor Relationships: Manage third-party vendors and ensure value for investment in all tech-related spend.

Candidate Profile

• Proven experience in a senior IT leadership role, ideally within retail (discount or high-volume environments preferred).
• Strong understanding of retail systems (EPOS, WMS, CRM, e-commerce platforms) and infrastructure requirements.
• Track record of delivering systems upgrades, integrations, and change management programmes.
• Comfortable in a hands-on environment.
• Excellent communication and stakeholder management skills - capable of influencing at all levels.
• Based within commutable distance of Surrey and available to work on-site 4-5 days per week.

Why Apply?

• Join a growing, entrepreneurial retailer with real momentum and ambition.
• Operate as part of a close-knit, commercially driven leadership team.
• Shape and future-proof the tech strategy in a business where your impact will be visible and valued.
• A brilliant opportunity for someone who enjoys rolling up their sleeves, solving problems at pace, and leading meaningful change.

BH34950