Technician Supervisor - HGV - Wilstead, Bedford

Volvo Group; Flitwick; On-site; GBP 24,000 - 49,000; Full time

Job summary

A leading transportation company based in Flitwick is seeking a Technician Supervisor to lead their team. You will ensure high-quality work, meet deadlines, and manage technician performance. Ideal candidates will have NVQ Level 3 in Heavy Vehicle Maintenance & Repair and supervisory experience. The position offers competitive pay, including a £1000 signing bonus, and numerous benefits, including healthcare and career development.

Benefits

OTE up to £49k p.a

Salary up to £24 per hour

25 days holiday raising to 30 days with service

Healthcare plan with access to dental insurance

First-class training and career development

Qualifications

• Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
• Workshop experience - ideally in trucks/buses - with some supervisory know-how.
• Strong communicator who can get the best out of a team.
• Organised, proactive, and customer-focused.

Responsibilities

• Leading, motivating, and supporting our team of technicians.
• Allocating jobs and making sure deadlines are smashed.
• Providing diagnostics and technical support when needed.
• Ensuring safety, quality, and efficiency in the workshop.

Skills

Leadership

Communication

Problem-solving

Organisational skills

Customer focus

Education

NVQ Level 3 in Heavy Vehicle Maintenance & Repair

Tools

Microsoft Outlook

Job description

Overview

Working closely with the team in order to create high levels of morale and focus to ensure that work is completed in a timely manner and with excellence in quality. Effective communication with the Workshop Controller and CSR's to ensure that technicians have valid job specifications and time budget prior to work commencing. Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process. Maximising the shifts performance through effective problem solving, coaching & development.

Are you an experienced automotive technician with leadership skills, ready to take the next step in your career? Volvo Trucks is seeking a motivated Technician Supervisor to lead our expert team in Wilstead, Bedford.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group\'s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Responsibilities

• Leading, motivating, and supporting our team of technicians.
• Allocating jobs and making sure deadlines are smashed.
• Getting stuck in with diagnostics and technical support when needed.
• Keeping safety, quality, and efficiency at the heart of the workshop.
• Working closely with the Service team to deliver top-class customer care.

Qualifications

• Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
• Workshop experience - ideally in trucks/buses - with some supervisory know-how.
• A strong communicator who can get the best out of a team.
• Organised, proactive, and customer-focused.
• Full UK driving licence (HGV licence a big plus)
• To be able to manage and motivate a team of technicians in their daily activities
• To be able to coach and provide support and guidance to your team of technicians.
• To be able to effectively communicate at all levels both written and verbally
• To have questioning, listening & information gathering skills
• To be able to work in an organised & methodical manner ensuring that all daily tasks are completed
• To be able to modify your approach in specific circumstances to ensure a positive outcome
• To be able to understand & analyse technical issues & propose appropriate solutions
• To be able to delegate work to the appropriate personnel
• To be able to operate GDS and Impact systems, specific to the GVS process stages
• Basic knowledge of Microsoft Outlook

Benefits

• OTE up to £49k p.a - (includes 1 in 4 Saturdays @ time and a half) £1000 signing bonus! (direct applicants only)
• Salary up to £24 per hour
• Working a rotating shift pattern 0600hrs to 1430hrs/1430hrs to 2300hrs
• 1 in 4 Saturdays 0700hrs to 1200hrs @ overtime - time and a half, Generous pension plan
• 25 days holiday raising to 30 days with service + bank holidays
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity and foster leave
• First-class training and career development with a global brand
• Many benefits for yourself, family and friends including High St Retailers, travel & hotel, gym memberships, theme park days +++
• A supportive, friendly team where your ideas count.
• The chance to work with industry-leading vehicles and technology