Technician 12 month FTC

Munich Re; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance company in London is seeking a candidate for the Underwriting Operations Team. This fixed-term role involves supporting the Direct Underwriting Department, preparing certificates, and maintaining records. Ideal candidates will possess strong communication skills and office experience, particularly in insurance. This position offers a hybrid work model and several attractive benefits including private medical insurance and professional qualification support.

Benefits

Private medical insurance

Annual health and wellbeing allowance

Hybrid working support

Flexible working hours

Generous family leave policy

Professional Qualification Support

Warm and social team culture

Qualifications

• General office experience and/or specific exposure to the insurance industry would be an advantage.

Responsibilities

• Prepare and distribute Certificates/Endorsements for Underwriting Teams.
• Process relevant accounting information onto insurance systems.
• Maintain records on internal document management systems.
• Assist with resolving accounting/bordereau queries.
• Liaise with Clients and Underwriters regarding Certificate/Endorsement production.

Skills

Good standard of literacy, accuracy and attention to detail

Good interpersonal and communication skills

Flexibility and ability to meet deadlines

MS Office skills

Job description

Overview

This role sits in the Underwriting Operations Team and is based in London. The purpose of the role is to contribute to the success of the Direct Underwriting Department by providing a support based contribution to all Underwriting Teams. This will be a 12 month fixed term contract.

General Duties and Responsibilities

• Preparation, distribution and mailing of Certificates/Endorsements emanating from Bell & Clements In-House Facilities, helping to ensure Contract Certainty is achieved.
• Processing of relevant accounting information on individual risks onto Bell & Clements insurance/ Munich Re systems.
• Maintenance of records on internal document management and workflow monitoring systems (e.g., Imageright/Brokers Risk Analysis).
• Maintenance/updating of Agents’ Surplus Lines Licence details.
• Processing under the PolicyFly system.
• Processing of robotics exceptions as and when required.
• Correction of temp table validation errors and when required.
• Logging of quotes for the underwriting teams.
• Preparation of renewals for the underwriting teams.
• Assist with resolving accounting/bordereau queries relating to entries processed under In-House Facilities.
• Liaison with Clients and Underwriters in respect of Certificate/Endorsement production.
• Assisting with the training of other Technicians within the Underwriting Operations Team.
• To learn and assist in all other areas of the Direct Underwriting Department.
• Attendance at regular Underwriting Operations Team meetings and wider departmental meetings as and when required.
• Other ad-hoc duties within the wider In-House Underwriting Department as required.
• Awareness of FCA, Lloyd’s and other overseas regulatory rules, including Data Protection, Financial Crime (Sanctions, AML, Bribery/Corruption), and US Surplus Lines regulations, as they relate to this role.
• Awareness of TCF and Contract Certainty regulations and Conduct Risk.
• To embrace and actively implement the core principles of Continuous Conversations (Commitments, Feedback and Development) as part of daily activities and with other colleagues.
• Take ownership of and make personal and professional development a priority as part of Continuous Conversations.
• In line with Continuous Conversations, establish and achieve development aspirations and needs through the setting of commitments and giving and receiving frequent, constructive feedback (referring to resources provided for support).
• To abide by the policies and procedures of Bell & Clements.

Key Skills and Experience

• Good standard of literacy, accuracy and attention to detail.
• Good interpersonal and communication skills.
• Flexibility and ability to meet deadlines.
• MS Office skills essential, knowledge of insurance/broking systems desirable.
• General office experience and/or specific exposure to the insurance industry would be an advantage.

Benefits

This position is offered on a Permanent basis. Annual salary will be dependent on the skills and experience of the successful candidate. Annual leave - 25 days per year (plus bank holidays), increases with length of service. Health & Wellbeing – private medical insurance for employees, their partners and their families, a Digital GP service and an annual allowance (currently £550) for activities which support health and wellbeing. Hybrid and remote working – support to work from home up to a maximum of three days per week. Flexible working hours – the opportunity to flex your working hours. Generous gender-neutral family leave policy - employees with 26 weeks’ continuous service at the Expected Week of Childbirth are eligible to receive 26 weeks full pay. Professional Qualification Support – discretionary financial support covering the cost of professional qualifications, including institute membership, exams, study materials and completion bonuses. Team fun – warm and social culture with regular get togethers.

Equal Opportunities

Bell and Clements is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or parental status.

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.