Technical Team Leader

Allianz Management Services Ltd; Bournemouth; Hybrid; GBP 33,000 - 38,000; Full time

Job summary

An international insurance provider seeks a Technical Team Leader for its Fraud Consultancy Team in the UK. You will manage, coach, and develop the team to effectively handle financial crime investigations. The ideal candidate possesses leadership experience and skills in policy validation, along with a strong financial awareness. This hybrid position offers competitive salary and rewards, alongside opportunities for career development within a globally recognized company.

Benefits

Flexible holiday options

Hybrid working arrangements

Annual performance-related bonus

Contributory pension scheme

Discounts on insurance products

Volunteering days

Qualifications

• Experience working in policy validation or leadership.
• Customer service experience is preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Lead team in financial crime investigations.
• Plan resources and allocate tasks effectively.
• Develop and motivate the consultancy team.

Skills

Policy Validation experience

Customer service experience

Microsoft Office proficiency

Presentation skills

Financial awareness

Broad based business knowledge

Job description

Technical Team Leader

Allianz have an exciting secondment opportunity for a Technical Team Leader to join the Fraud Consultancy Team.

Role Description

The purpose of this role is to manage, coach and develop our Fraud Consultancy Team, who are there to detect, disrupt and prevent our exposure to Policy Fraud as well as achieve a high efficiency levels and deliver agreed financial crime savings.

This is a hybrid role based in one of our Chelmsford, Bournemouth, Leeds or Bristol offices.

Salary Information

Payğer: Circa £35,500 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

• Lead the team to handle suspected financial crime investigations effectively and efficiently in line with agreed business objectives.
• Implement resource planning and work allocation strategy to respond to investigation levels and report to the Head of Policy Validation in relation to this and overall team performance.
• Proactively lead, motivate, coach(feed) and monitor the team to ensure achievement of agreed savings, objectives, professional conduct, technical and behavioural standards.
• Achieve key people measures including delivery and embedding of Performance Development, Allianz brand values, absence management, attrition and employee feedback; manage litigation and ensure cases are progressed in a effective, timely and cost effective manner with approval and referral to mentor or senior.

Essential Skills

• Experience working in Policy Validation or People leadership experience.
• Customer service or policy experience.
• Microsoft Office experience predominately in Outlook, Teams, Word, Excel and PowerPoint.
• Presentation skills.
• Financial awareness.
• Broad based knowledge of business functions.

Desirable Skills

• Complaint handling experience.
• Detailed knowledge of HR processes and procedures.
• Experience of fraud investigation techniques and systems.
• Experience of Personal Injury processes and procedures.

What We Will Offer You

Recognised and rewarded for a jobTrewell? In any case we offer a range of flexible benefits… you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options.
• Hybrid working.
• Annual performance related bonus.
• Contributory pension scheme.
• Development days.
• A discount up to 50% on a range of insurance products including car, home and pet.
• Retail discounts.
• Volunteering days.
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Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim is to help innovation, creativity, and you to thrive – your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neuro‑divergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long‑term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text,גישות, speech applications.

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For any inquiries or to submit your application, please contact: Matthew Irvine

Closing date: 20/1/2026

We reserve the right to close the advert early if we reach enough applications.

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