Technical Sales Advisor

Wolseley UK; Newbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading specialist trade merchant in Newbury is seeking a Technical Sales Advisor to provide excellent customer service within the branch. In this full-time role, you will communicate with customers, respond to queries, and build strong relationships. Ideal candidates will have previous customer service experience and strong communication skills. The position offers a competitive salary, bonuses, and excellent benefits, without weekend work.

Benefits

Annual leave increasing with length of service

Generous pension scheme

Potential to earn bonuses

Access to healthcare and wellness programs

Qualifications

• Previous experience in a face to face customer service role.
• Excellent communication skills and confidence in customer interactions.
• Dependable team player, happy to support in all areas of the branch.

Responsibilities

• Communicate effectively to achieve shared objectives.
• Respond to queries via phone and email as well as provide advice over the trade counter.
• Learn branch products to assist customers effectively.

Skills

Previous experience in a face to face customer service role

Excellent communication skills

Dependable team player

Eagerness to learn

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Technical Sales Advisor - Newbury - Climate Centre

So, who are we?

We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Advisor based in Newbury, you’ll be responsible for:

• Contributing to the team by communicating effectively and by working to achieve shared objectives
• Working in our branch office, responding to queries via phone and email and providing advice over the trade counter
• Learning the products sold within branch to best assist the customers when placing orders
• Develop and maintain strong relationships with customers, suppliers and the team
• Quote accurate prices to customers within an agreed time

This is a permanent, full‑time position working 40 hours per week, Monday to Friday 07:30am - 16:30pm with 1 hour break. No weekend work required.

And here’s what we’d like you to have:

• Previous experience in a face to face customer service role
• Excellent communication skills and confidence in customer interactions
• Dependable team player, happy to support in all areas of the branch
• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!