Technical Sales Administrator

KHR - Recruitment Specialists; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a Technical Sales Administrator in Aylesford, Kent. This role involves providing exceptional customer service, managing orders, and ensuring effective communication between production and customers. The ideal candidate will have experience in an administrative role, strong attention to detail, and excellent communication skills.

Qualifications

• 1-2 years experience in an administrative role, preferably in manufacturing/engineering.
• Excellent communication skills for customer interaction.
• Proficiency in Microsoft Office, particularly Word and Excel.

Responsibilities

• Handle customer enquiries and provide accurate quotations.
• Generate manufacturing paperwork and manage customer orders.
• Arrange and manage customer deliveries.

Skills

Communication

Customer Service

Attention to Detail

Tools

Microsoft Office

Job description

Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.

As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.

Responsibilities

Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales

Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer

Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets

Track customer orders through to completion, ensuring timely processing and invoicing

Arrange and manage customer deliveries, providing cover to other relevant departments as needed

Requirements

1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry

Excellent communication skills, with experience in phone-based customer interaction

Proven track record of delivering high-quality customer service

Proficiency in Microsoft Office packages, particularly Word and Excel

Ability to work accurately under pressure and prioritise workload effectively

Strong attention to detail

Hours for this role are Monday to Friday 8.30 am-5 pm

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

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KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company.

KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y...

I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi...

KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y...