Technical Operations Manager

Daniel Owen Ltd; Greater London; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading property services provider in South London is seeking an experienced Technical Operations Manager to oversee complex repairs involving disrepair, damp & mould, and other structural defects in a social housing context. You will lead a team of 3-4 technical professionals, ensuring compliance with regulations and providing expert guidance. Excellent communication and stakeholder management skills are essential, along with proven experience in technical leadership. This role offers a competitive salary and involves continuous improvement initiatives.

Qualifications

• Significant experience in technical repairs or asset management role.
• Strong technical knowledge of building pathology and defect diagnosis.
• Proven people management experience, especially with technical teams.

Responsibilities

• Lead organisation's approach to disrepair, damp & mould, and complex repairs.
• Manage and develop a team of 3-4 technical professionals.
• Oversee complex case investigations, surveys, and remedial programmes.

Skills

Technical knowledge of damp & mould

Strong stakeholder management

People management experience

Communication skills

Defect diagnosis skills

Job description

Technical Operations Manager - Disrepair, Damp & Mould

Salary: £60,000 - £70,000 per annum (dependent on experience)

Location: South London

Contract: Permanent, Full-Time

Role Overview

We are looking for a highly experienced Technical Operations Manager to lead on complex repairs areas including disrepair, damp & mould, leaks, and structural defects within a social housing setting. This is a technically focused role requiring strong diagnostic expertise and the ability to manage complex cases from investigation through to resolution.

You will manage a team of 3-4 technical professionals and act as a subject matter expert, providing leadership, guidance, and assurance across high-risk and high-profile cases.

Key Responsibilities

• Lead the organisation's approach to disrepair, damp & mould, leaks, and complex technical repairs
• Manage and develop 3-4 direct reports, providing technical leadership and mentoring
• Oversee complex case investigations, surveys, and remedial programmes
• Act as the technical lead for legal disrepair cases, supporting evidence preparation and resolution
• Ensure technical solutions are compliant with building regulations, health & safety standards, and best practice
• Work closely with legal teams, contractors, surveyors, and internal stakeholders
• Drive continuous improvement in technical standards, policies, and procedures
• Monitor contractor performance, cost control, and quality of works delivered
• Provide expert advice and guidance across the wider repairs and asset management teams

Skills & Experience Required

• Significant experience in a technical repairs or asset management role, ideally within housing or property services
• Strong technical knowledge of damp & mould, disrepair, leaks, building pathology, and defect diagnosis
• Proven people management experience, including leading technical teams
• Experience managing complex, high-risk cases and working with legal disrepair processes
• Strong stakeholder management and communication skills
• Ability to interpret technical reports, surveys, and regulatory requirements