Technical Manager

ABB LTD; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global technology company is seeking a technical support specialist for water analytical products in Great Houghton. The role involves providing expertise to the sales team and customers, delivering training, and developing technical solutions. Candidates should possess relevant qualifications in engineering or chemistry and have strong communication skills. The position is remote, offers a competitive salary, and includes various employee benefits such as a generous leave policy and pension scheme.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Flexible benefits scheme

Generous bonus scheme

Company car

Qualifications

• Strong technical background in online water analytical products.
• Experience in municipal, industrial, power, pulp and paper sectors.
• Clean driving license required.

Responsibilities

• Provide technical advice and solutions to customers and sales specialists.
• Perform analyses to determine optimal technical solutions for customers.
• Develop training plans and deliver application training tailored to regions.

Skills

Strong communication skills

Technical expertise in online water analytical products

Flexibility to travel

Education

Relevant engineering and/or chemistry qualification

Tools

Microsoft Office

Salesforce

SAP

Job description

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Product Line Market Manager. Job Summary In this role, you will have the opportunity to provide technical support to the global sales organization and customers during the pre‑sales process. Each day, you will serve as a key technical resource in the assigned area. You will also have a lead role in the product line in the generation of sector, application and product‑based sales and marketing training support materials.

Responsibilities

• Work model: Remote
• Providing technical advice and solutions on enquiries from customers/channels/sales specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Providing new content for presentations, application training, industry pieces, success stories, and both application and product battlecards.
• Developing an annual training plan for all the regions and delivering online and F2F CWA product and application training tailored to regional needs as set out in the Country Plans.
• Developing regional CWA TSS communities with regular cadence to share information, experiences and explore opportunities.
• Providing technical support for CWA trials.
• Providing technical support to the Local Sales Unit for trade shows and industry seminars.

Qualifications

• Relevant engineering and/or chemistry qualification.
• Proven strong technical background in online water analytical products.
• Experience and expertise of the CWA key market sectors – municipal, industrial, power, pulp and paper.
• Strong communication skills, confident presenting to large groups of international people.
• Flexibility and willingness to travel, circa 25% of working time estimated for travel.
• High level IT competency with all the standard Microsoft business platforms, Sales‑Force, SAP, etc.
• Clean driving licence.

Benefits

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Company car
• Generous bonus scheme