Technical Hire Coordinator

Path Recruitment; Risley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading construction hire business in the UK is seeking a Technical Hire Coordinator to manage customer relations and ensure exceptional service. The ideal candidate will have strong communication skills, organizational ability, and experience in the hire or construction sector. This role offers a salary of up to £30,000, annual leave, and significant progression opportunities. Join a supportive team in a modern working environment focused on developing its employees.

Benefits

23 days' annual leave plus bank holidays

Salary up to £30,000 per annum

Healthcare scheme

Pension scheme

Retail and lifestyle discount schemes

Strong progression opportunities

Qualifications

• Strong communication skills and a customer-focused mindset.
• Excellent organisational skills with attention to detail.
• Confidence using CRM systems and digital tools.
• Ability to problem-solve and manage changing workloads.
• Any knowledge of electrical principles or hire equipment is advantageous.
• Experience in the hire or construction sector is beneficial.

Responsibilities

• Manage the full customer journey ensuring exceptional service.
• Act as the main point of contact for customers and internal teams.
• Process contracts, quotes, and hire administration accurately.
• Manage off-hire requests and close jobs efficiently.
• Respond professionally to queries maintaining high service standards.
• Use CRM data to identify upsell opportunities.
• Maintain product knowledge to provide accurate technical support.
• Resolve issues to support operational excellence.

Skills

Strong communication skills

Customer-focused mindset

Excellent organisational skills

Attention to detail

Confidence using CRM systems

Digital tools usage

Problem-solving

Good commercial awareness

Tools

CRM systems

Job description

Overview

Technical Hire Coordinator – Join a leading construction hire business near Woolston with strong benefits, modern offices, and clear progression opportunities.

About the Company

This well-established construction hire provider is known for its supportive culture, modern working environment, and commitment to developing its people. With impressive growth and award-winning service standards, this is an excellent opportunity to join a respected organisation as a Technical Hire Coordinator and become a key part of a collaborative, customer-focused team.

Key Benefits

• 23 days' annual leave plus bank holidays
• Salary up to £30,000 per annum
• Healthcare scheme
• Pension scheme
• Retail and lifestyle discount schemes
• Strong progression opportunities within a growing business
• Modern office environment

Key Responsibilities

• As a Technical Hire Coordinator, you will manage the full customer journey, ensuring exceptional service and smooth coordination of construction hire requirements.
• Acting as the main point of contact for customers and internal teams
• Processing contracts, quotes, and hire administration accurately
• Managing off-hire requests and closing jobs efficiently
• Responding professionally to queries and maintaining high service standards
• Using CRM data to identify upsell opportunities
• Maintaining product knowledge to give accurate technical support
• Proactively resolving issues to support operational excellence
• This Technical Hire Coordinator role is office-based near Birchwood within a busy, friendly team.

About You

• Strong communication skills and a customer-focused mindset
• Excellent organisational skills and attention to detail
• Confidence using CRM systems and digital tools
• Ability to problem-solve and manage changing workloads
• Good commercial awareness and proactive thinking
• Any knowledge of electrical principles or hire equipment is advantageous
• Experience in the hire or construction sector would support success as a Technical Hire Coordinator
• To be successful in this role, you may have worked as a: Hire Administrator, Hire Desk Coordinator, Customer Service Coordinator, Hire Controller, Technical Customer Advisor, Internal Sales Coordinator, Depot Administrator, Service Coordinator, Customer Support Executive, Equipment Hire Advisor

Ready to take the next step in your career as a Technical Hire Coordinator? Apply today