Technical Engineer - On-Site Support & Troubleshooting

Pertemps; Redditch; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading manufacturer of safety hardware in Redditch is seeking a Technical Engineer to provide technical support, manage warranty claims, and collaborate with engineering teams. Ideal candidates will have a strong engineering background and experience in technical troubleshooting and CAD design. This role offers a salary between £40k and £45k per annum and includes benefits such as private medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Strong technical engineering background required.
• Able to read and interpret engineering drawings.
• Previously worked in a parts returns, warranty, and service environment.

Responsibilities

• Provide timely and effective technical support to customers.
• Diagnose and resolve technical issues, recommending and investigating solutions.
• Maintain records of customer interactions and resolutions.

Skills

Technical troubleshooting

CAD design

Problem-solving

Communication skills

Job description

A leading manufacturer of safety hardware in Redditch is seeking a Technical Engineer to provide technical support, manage warranty claims, and collaborate with engineering teams. Ideal candidates will have a strong engineering background and experience in technical troubleshooting and CAD design. This role offers a salary between £40k and £45k per annum and includes benefits such as private medical insurance and employee discounts.