Technical Consultant - Network and Security

CDW Limited; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading IT solutions provider is looking for a Technical Consultant to implement complex technical projects and support various teams. You will provide technical expertise, create documentation, and lead projects ensuring quality and adherence to best practices. Essential skills include strong networking knowledge, experience with various technologies like Palo Alto and Cisco, and excellent documentation abilities. This role requires a proactive mindset and the ability to build relationships across teams.

Benefits

Professional development opportunities

Collaborative work environment

Competitive salary and benefits

Qualifications

• Experience designing and delivering technical solutions in complex environments.
• Ability to mentor others and act as a technical escalation point.
• Proven experience producing technical documents and diagrams.

Responsibilities

• Consult, design, plan, and implement complex technical projects.
• Work with multiple teams to provide technical expertise.
• Create and present customer-facing technical documentation.

Skills

Palo Alto

FortiGate

Traditional Nexus

Cisco Catalyst

TCP/IP protocols

Datacentre Networks

Enterprise Networks

Excellent documentation skills

Education

Cisco Wireless (CCNP)

Cisco Networking (CCNP)

Tools

Network automation knowledge

API

Scripting skills

Job description

Technical Consultant – CDW Professional Services

The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Principal Technical Consultants and other technical teams. The Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, time and material estimates and validation, HLD and LLD documentation - all whilst ensuring the highest level of quality assurance. Be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices.

Responsibilities

• Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures.
• Working closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required.
• Design and Deliver implementation services across a wide range of clients and technologies.
• Creation of technical documentation as and when required.
• Low Level Designs
• Diagrams
• Statement of Works (SoW)
• Creation and presentation of customer facing documentation
• Renew/upgrade required certifications
• Works with clients on assigned projects to identify commercially viable technical solutions to business problems and streamline business process.
• On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues.
• Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices.
• To assist in the design of Proof-of-Concept scenarios, Type Approval activities in the CDW labs and for a client's needs.
• To help in the creation of test type documentation and test scenarios.
• Ensures personal objectives and set KPI targets are met or exceeded.
• Proactively questions and evaluate existing systems, standards, documentation and procedures and make recommendations for improvement.
• Accountable for embracing and enhancing CDW's brand, and that of Operations and Professional Services, inside and outside of CDW.

Essential skills

• Palo Alto
• FortiGate
• Traditional Nexus
• Cisco Catalyst
• Deep understanding of TCP/IP protocols and fundamentals of networking equivalent to CCNP level.
• Strong hardware, switching and routing experience in Datacentre and Enterprise Networks.
• Strong understanding in Palo Alto or FortiGate Firewalls.
• Excellent documentation skills to create Test Plan documents, Visio diagrams along with other documentation skills like statement of works.

Desirable Skills

• Cisco SDA
• Cisco ACI
• Juniper
• Cisco Wireless
• Network performance monitoring and packet capture and analysis.
• Network automation knowledge including using API, Programming, Scripting and Orchestration skills

Essential Certifications

• Cisco Wireless (CCNP)
• Cisco Networking (CCNP)

Desirable Certifications

• Fortinet NSE
• Palo Alto PCNSE
• Checkpoint CCSE
• CCNP Enterprise

Essential Attributes

• Quality focused with excellent attention to detail.
• Methodical & analytically minded.
• Results-oriented with a track record of success for achieving and exceeding sales goals.
• Experience and ability to develop and build relationships with a range of stakeholders.
• Strategic thinker and exceptional executor of global strategies.

About CDW

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. We make technology work so people can do great things. CDW is a leading multi brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on its technology investments. Together, we unite. Together, we win. Together, we thrive.