Technical Consultant

Sharp; High Wycombe; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading IT services provider in High Wycombe seeks a Technical Consultant to join their Operations Department. You will engage with clients to develop and maintain IT strategies while providing exceptional on-site support. The ideal candidate has over 3 years in IT support, experience with Microsoft technologies, and strong problem-solving skills. Join a collaborative team that values continuous learning, and flexible work arrangements to deliver impactful IT solutions for clients.

Benefits

Collaborative environment

Career growth and learning opportunities

Flexible work options

Qualifications

• At least 12 months of IT consultancy experience.
• 3+ years of IT support experience.
• Strong verbal and written communication skills.

Responsibilities

• Develop IT strategies and roadmaps for clients.
• Provide on-site technical support and act as an escalation point.
• Identify and propose infrastructure improvements.

Skills

IT consultancy experience

Microsoft 365 expertise

Server hardware knowledge

Problem-solving skills

Communication skills

Education

Microsoft certifications at the Associate level

Tools

Microsoft Azure

Networking tools

GDPR knowledge

Job description

Technical Consultant | Sharp IT Services UK

High Wycombe | Operations Department

Are you ready to make a real impact in the IT world?

At Sharp IT Services UK (SITUK), we're looking for a skilled Technical Consultant to join our team. You'll build trusted relationships with clients, guiding them through their IT strategy and delivering exceptional service. If you're passionate about IT and looking to make a difference, this role could be for you!

What You'll Do:

• IT Strategy Development: Work closely with clients to create and maintain a long-term IT strategy, developing a roadmap for at least 12 months of tasks.
• On-Site Support: Provide proactive and reactive technical support on-site, acting as an escalation point for more complex issues.
• Infrastructure Improvements: Identify opportunities to enhance IT infrastructure, ensuring clients benefit from the latest technologies.
• Project Management: Plan and deliver diverse technology projects to meet client requirements, ensuring deadlines and expectations are met.
• Client-Facing Documentation: Produce clear and comprehensive documentation, including Reviews, Proposals, and Plans, to present solutions to clients.
• Team Collaboration: Work alongside a regional team to ensure consistent and top-tier client experiences.
• Site Visit Reporting: Produce Agendas and Reports for site visits, documenting the work completed.

What You'll Bring:

• Experience: At least 12 months of IT consultancy and 3+ years in IT support.
• Platform Expertise: Proven experience in delivering projects with Microsoft 365, and preferably Microsoft Azure.
• Technical Skills: Experience with server hardware, operating systems, hypervisors, Networking, Firewalls, Anti-Virus, and Disaster Recovery solutions.
• Certifications: Actively working towards Microsoft certifications at the Associate level or equivalent.
• Communication Skills: Strong verbal and written skills, with the ability to explain technical solutions to both technical and non-technical audiences.
• Problem-Solving: Excellent troubleshooting skills with a creative approach to technical challenges.
• GDPR Knowledge: Understanding of GDPR data privacy laws within the UK.

Why Join Us?

• Collaborative Environment: Work with a talented team of professionals, focused on delivering high-quality IT solutions.
• Career Growth: Continuous learning opportunities, certifications, and career advancement.
• Impactful Work: Be part of a dynamic team that makes a difference for clients, helping them innovate and stay ahead in their industries.
• Flexible Work Options: Enjoy a work-life balance with flexible working arrangements.

Ready to Join Us? If you're eager to contribute to the success of leading companies and enhance their IT infrastructure, we'd love to hear from you. Apply now with your updated CV and certifications to become part of our forward-thinking team.