Technical Claims Advisor | Career Growth & Training

MPJ Recruitment Ltd; Essex; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency in Essex is seeking a Technical Claims Advisor to join their growing team. This role involves guiding customers through the claims process and providing accurate advice to ensure claims are handled efficiently. The ideal candidate will have excellent problem-solving skills and a customer-centric approach. The position offers full training, progression opportunities, and benefits like free parking and a pension plan. This is a full-time role with a competitive salary range.

Benefits

Free Parking

4% Employee Contribution to Pension

Fully funded training

Opportunities for qualifications

Excellent progression opportunities

Casual Dress code

Buy additional holidays scheme

Qualifications

• Experience handling claims in a customer-focused environment.
• Ability to manage complaints effectively.
• Strong communication skills for advising customers.

Responsibilities

• Provide accurate claims advice across various products.
• Resolve claims via telephone, email, and online.
• Collect information and documents for claims processing.

Skills

Problem-solving skills

Empathy

Accuracy

Efficiency

Job description

A leading recruitment agency in Essex is seeking a Technical Claims Advisor to join their growing team. This role involves guiding customers through the claims process and providing accurate advice to ensure claims are handled efficiently. The ideal candidate will have excellent problem-solving skills and a customer-centric approach. The position offers full training, progression opportunities, and benefits like free parking and a pension plan. This is a full-time role with a competitive salary range.