Technical Business Analyst - Financial Services

IBM; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company in the UK seeks a Technical Business Analyst for their Financial Services team. The role involves translating business needs into technology solutions, with a focus on banking processes, data integration, and regulatory compliance. Candidates should have strong analytical skills, experience in Agile environments, and familiarity with banking systems. This role offers a chance to work alongside diverse teams on innovative technology platforms to drive business change.

Benefits

Training opportunities

Promotion opportunities

Flexibility in working hours

Private medical coverage

25 days holiday

Qualifications

• Experience as a Business Analyst or Technical Business Analyst in banking or financial services.
• Hands-on experience with Agile delivery frameworks and tools.
• Excellent communication, documentation, and stakeholder-management skills.

Responsibilities

• Analyse business and regulatory requirements and convert them into clear technical specifications.
• Partner with stakeholders to understand current processes and system interactions.
• Support the creation of data models, system maps, and interface specifications.

Skills

Business analysis

Data integration

Stakeholder management

SQL

Agile methodologies

Analytical skills

Education

Relevant Technical Business Analyst certifications

Tools

JIRA

Confluence

Visio

Lucidchart

Job description

We are looking for a Technical Business Analyst to join IBM's Financial Services team, with strong experience in the banking sector. The role focuses on translating business needs into technology solutions that improve operational efficiency, support regulatory compliance, and enhance customer and user experiences. The ideal candidate will have a strong understanding of banking platforms, data integration, and financial-services regulatory frameworks. You will work closely with business, technology, architecture, and compliance teams to gather requirements, shape technical specifications, and support the delivery of solutions across core banking, digital channels, and associated platforms.

Responsibilities

• Analyse business and regulatory requirements and convert them into clear technical specifications for banking systems, integrations, and data flows.
• Partner with stakeholders across retail, commercial, and digital banking to understand current processes, dependencies, and system interactions.
• Provide subject‑matter expertise across key banking domains such as payments, cards, lending, core banking, digital journeys, and regulatory compliance (for example PSD2, AML/KYC).
• Work with IBM product, architecture, and technology teams to ensure solutions align with industry standards, regulatory expectations, and client objectives.
• Support impact assessments for regulatory changes, new products, and enhancements to banking systems.
• Conduct gap analysis to compare existing and target states of systems or processes.
• Collaborate with architects and development teams to shape solution approaches and integration requirements.
• Support the creation of data models, system maps, and interface specifications.
• Review technical designs to ensure traceability and alignment with business goals.
• Use SQL or advanced data analysis techniques to validate requirements, support root‑cause analysis, and contribute to testing activities (preferred skill within IBM banking projects).
• Support testing and validation activities to ensure solutions meet business needs, regulatory obligations, and data integrity standards.
• Facilitate workshops and discussions with business stakeholders, architects, and developers to gather requirements and review solution proposals.

Required technical and professional expertise

• Experience as a Business Analyst or Technical Business Analyst in banking or financial services.
• Strong understanding of banking processes, digital channels, and data integration principles.
• Familiarity with banking products and functions such as payments, lending, account management, and treasury operations.
• Experience working with regulatory and compliance requirements impacting banking technology (such as AML, KYC, PCI‑DSS, SOX, and data‑privacy regulations).
• Hands‑on experience with Agile delivery frameworks and tools such as JIRA, Confluence, and process modelling tools (Visio, BPMN, Lucidchart).
• Strong analytical and problem‑solving skills with high attention to detail; SQL or data‑analysis capability preferred.
• Excellent communication, documentation, and stakeholder‑management skills.

Preferred technical and professional experience

• Relevant Technical Business Analyst or Business Analysis certifications (such as CBAP, CCBA, ECBA, BCS Business Analysis, PMI‑PBA, or Agile/Scrum certifications).
• Experience with business analysis and documentation tools such as Lucidchart, Visio, JIRA, and Confluence.
• Familiarity with Agile methodologies, including the Scrum framework and associated delivery practices.
• Knowledge of the software development life cycle (SDLC) and how technology changes move through discovery, design, development, testing, and deployment.
• Experience in data analysis and reporting to support requirement validation, impact assessment, and solution design.
• A strong commitment to continuous learning and professional development, aligned with IBM's culture of growth and upskilling.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.

Benefits

• Many training opportunities from classroom to e‑learning, mentoring and coaching programs and the chance to gain industry recognized certifications.
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us.
• Feedback and checkpoints throughout the year.
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks.
• A culture where your ideas for growth and innovation are always welcome.
• Internal recognition programs for peer‑to‑peer appreciation as well as from manager to employees.
• Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme.
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.