Technical Architect (Professional Services)

Kibo; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading ecommerce solutions provider in Greater London is seeking a Technical Architect to lead the design and implementation of their ecommerce platform. The role requires over 8 years of experience in Commerce software solutions and a deep knowledge of integrations with various systems. You will have the opportunity to work in a remote-friendly environment and be part of a high-achieving team. Comprehensive perks including flexible schedules and health benefits are provided.

Benefits

Flexible schedule and time away programs

Paid company holidays

Generous health and wellness programs

Qualifications

• 8+ years of experience in implementation of Commerce / Retail software solutions.
• Expertise in enterprise Commerce platforms including implementation and customization.
• Strong understanding of scalability, maintainability, and security principles.

Responsibilities

• Lead design, development, and configuration for eCommerce applications.
• Provide guidance during project lifecycle to cross-functional teams.
• Evaluate new technologies and trends for recommendations.

Skills

Commerce / Retail software implementation

Client-facing skills

Microservices knowledge

Node.JS proficiency

Containerization and orchestration

Tools

JavaScript

TypeScript

Next.JS

GraphQL

Backbone.JS

Job description

About this role

As a Technical Architect at Kibo, you will be responsible for leading the design and implementation of our ecommerce / OMS platform in conjunction with the technical architecture of our clients' systems and software. You will work closely with the development team, external stakeholders, and other cross-functional teams to ensure that the architecture is aligned with the business goals and strategic direction of the organization.

About Kibo

KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust KIBO to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.

KIBO's cutting‑edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave™ : Order Management Systems, Q1 2025 and in the IDC MarketScape report “Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment”.

By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote‑friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!

What you’ll do

• Lead thorough design, development, and configuration endeavors for Commerce / Retail (eCommerce and Order Management) applications
• Collaborate, design, and development Kibo solutions that align project requirements and client business objectives
• Lead technical and business discussions internally and externally to provide guidance and support to cross‑functional teams throughout project lifecycle
• Counsel Project Management teams in project planning, milestones, go‑live / solution rollouts, and risk identification / mitigation to ensure deliverables are high quality and timely
• Guide internal and external stakeholders through Commerce implementation and upgrade projects
• Evaluate new technologies and trends and make recommendations to guide customers and project teams through Commerce / Retail projects and implementations
• Develop and maintain best practices documentation and reusable frameworks to expedite project execution
• Troubleshoot and resolve complex functional, deployment, or systemic issues with enterprise software applications and custom solutions
• Support UAT, QA and Performance testing initiatives to meet functional and non‑functional requirements

What you’ll need

• 8+ years of experience in implementation of Commerce / Retail software solutions, with proven track record of delivering projects on time and in budget
• Expertise in enterprise Commerce platforms, including implementation and customization
• Deep knowledge of integrating with ERP / Catalog / Inventory and other upstream and downstream systems employed by commerce businesses
• Exceptional client‑facing skills and ability to build strong relationships with clients at all levels
• Strong understanding of scalability, maintainability, and security principles
• Extensive knowledge of microservices, containerization, and orchestration, with focus on eCommerce applications
• Experience in software development with proficiency in Node.JS, TypeScript, JavaScript, Next.JS, GraphQL and Backbone.JS
• Strong background in enterprise Commerce technologies
• Experience working on native cloud applications and cloud technologies such as AWS, GCP & Azure

Kibo perks

• Flexible schedule and time away programs
• Paid company holidays and global volunteer day
• Generous health, wellness, and benefit programs
• Opportunity for impact, rapid career growth, and intellectual stimulation
• Passionate, high‑achieving teammates excited to help you succeed and learn
• Company events and other activities

At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.