Technical Account Manager - Remote, Travel-Ready Growth

mySociety and SocietyWorks; United Kingdom; Remote; GBP 40,000 - 50,000; Full time

Job summary

A not-for-profit civic technology organization in the UK seeks an Account Manager to manage client accounts and enhance relationships. The role requires a strong technical aptitude and experience in account management. Candidates should possess excellent communication and negotiation skills, and a willingness to learn. The position offers a salary between £40,000 and £50,000 annually, with additional pension benefits. Applications close on December 7, 2025.

Qualifications

• Proven track record in Account Management of a technical service.
• Experience with Software as a Service commercial models is an advantage.
• Attention to detail, time management, and planning skills are essential.

Responsibilities

• Manage client accounts and build relationships.
• Provide outstanding client relationship management.
• Promote new features and increase client knowledge.

Skills

Account Management

Technical aptitude

Excellent communication skills

Negotiation skills

Relationship building

Tools

Google Docs

MS Office

CRM software

Job description

A not-for-profit civic technology organization in the UK seeks an Account Manager to manage client accounts and enhance relationships. The role requires a strong technical aptitude and experience in account management. Candidates should possess excellent communication and negotiation skills, and a willingness to learn. The position offers a salary between £40,000 and £50,000 annually, with additional pension benefits. Applications close on December 7, 2025.