Technical Account Manager - Engineering

Office Angels; Leicester Forest East; On-site; GBP 35,000 - 45,000; Full time

Job summary

A recruitment agency is looking for a Technical Support Engineer to foster customer relationships and provide technical solutions. You will engage with high-end automotive clients, prepare quotations, and support internal teams. Candidates should possess a degree in Mechanical Engineering and have at least three years of experience in a technical sales environment. Competitive salary and full-time permanent position available.

Qualifications

• Minimum of 3 years' experience in a technical sales/account management role.
• Ability to communicate complex information effectively.
• Knowledge of ISO 9001 standards is beneficial.

Responsibilities

• Build and manage long-term relationships with stakeholders.
• Provide technical guidance and support to stakeholders.
• Prepare customer quotations and support technical sales presentations.
• Monitor sales performance and assist with strategic planning.
• Attend trade shows and promote products.

Skills

Technical sales experience

Interpersonal skills

Technical documentation interpretation

ERP knowledge

Proficiency in MS Office

Problem-solving

Customer engagement

Education

Degree in Mechanical Engineering or related field

Job description

Technical Support - Engineering 💼 Full-Time | Permanent 📅 Start Date: ASAP

Are you a technically minded engineer who enjoys solving problems for customers in the high-performance industry?

We're looking for someone who can combine engineering understanding with customer engagement - advising on bespoke components, interpreting technical drawings, and liaising with high-end automotive clients.

What You'll Be Doing

• Build and manage strong, long-term relationships with both procurement and technical stakeholders.
• Act as the key link between customers and internal teams, representing customer needs throughout the business.
• Provide technical guidance, support, and solutions to internal and external stakeholders.
• Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations.
• Monitor sales performance and KPIs, assisting with strategic planning and budget alignment.
• Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships.
• Conduct market analysis and customer satisfaction reviews, initiating improvements where needed.
• Contribute to product innovation and continuous optimisation.

What You'll Need to Succeed

• A degree in a technical discipline - Mechanical Engineering preferred.
• Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting.
• Excellent interpersonal skills, with the ability to communicate complex information effectively.
• Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word).
• Ability to read and interpret technical documentation.
• A proactive, team-oriented approach with a "can-do" attitude.
• Knowledge of ISO 9001 standards and product liability is beneficial.
• Willingness to travel when required.

Personal Attributes

• Communicative and confident with a customer-first mindset.
• Organised and methodical with the ability to multi-task.
• Resilient and results-driven, with excellent conflict resolution skills.
• Passionate about continuous improvement and innovation.
• A strong team player with a self-motivated approach.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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