Technical Account Manager

Xact Placements Limited; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Technical Account Manager based near Aldershot, Hampshire. This role involves building and maintaining strong client relationships while providing excellent customer service. The ideal candidate will have experience in a similar position and possess strong communication skills. Salary for this position ranges from £30,000 to £35,000 per annum.

Qualifications

• Experience within a similar position.
• Extremely personable with solid communication skills both written and verbal.
• Desire to achieve customer satisfaction.

Responsibilities

• Provide a high level of customer service to a wide range of users.
• Build strong relationships with customers both in person and remotely.
• Quarterly auditing of client networks and infrastructure.

Skills

Customer service excellence

Strong interpersonal skills

Technical understanding of computer systems

Job description

Overview

Are you looking for a new exciting opportunity working as a Technical Account Manager to be based near Aldershot, Hampshire?

This role is focused on building and maintaining strong client relationships.

Responsibilities

• Provide a high level of customer service to a wide range of users, with varying IT knowledge
• Build strong relationships with customers both in person and remotely
• Quarterly auditing of client networks and infrastructure on-site and remotely
• Onboard new clients following best practises
• Create and maintain documentation of client networks, systems, applications and infrastructure

Qualifications

• Experience within a similar position
• You will be extremely personable with solid communication skills both written and verbal
• Desire to achieve customer satisfaction
• A good technical understanding of computer systems

Salary

• £30,000-£35,000 per annum