Tech Infra Program Manager, Network Infrastructure Design & Deployment (AWS)

Amazon; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cloud service provider in Greater London seeks a Technical Infrastructure Program Manager to drive Data Center and Network Capacity planning. You will manage multiple projects, monitor network health, and work with engineering teams to deliver robust solutions. Required qualifications include significant program management and software development experience. Join a diverse team that values inclusion, career growth, and work-life balance in a supportive environment.

Benefits

Work-life balance

Mentorship and career growth

Inclusive team culture

Qualifications

• 2+ years of software development experience.
• 5+ years of project management including risk and critical path management.
• Experience managing programs across cross-functional teams.

Responsibilities

• Monitor network health and customer demand.
• Manage project dependencies and negotiate trade-offs.
• Develop scalable, data-driven process improvements.

Skills

Technical product or program management

Software development experience

Project management disciplines

Cross-functional teams coordination

Job description

Job ID: 3120399 | Amazon Data Services UK Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers, and you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Network Design and Deployment (NIDD) team is searching for a passionate and talented Technical Infrastructure Program Manager (TIPM) to drive Data Center and Network Capacity planning. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers, work with stakeholders to complete prerequisites necessary to deliver critical networking capacity, lead programs to improve infrastructure resource utilization and availability, and collaborate with teams across the ADC Organization to effectively plan and deliver data center capacity.

Key job responsibilities

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade‑offs needed.
• Provide program progress reporting on a regular basis.
• End‑to‑end responsibility for the program’s execution and success.
• Manage multiple competing projects/programs simultaneously.
• Develop and implement scalable, data‑driven process improvement/automated solutions.
• Keep the customer experience as the primary focus.

Diverse Experiences – AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture – Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team – The NIDD team oversees the design and deployment of cable infrastructure within ADC regions. This includes milestone review, comment issuance, and ensuring accuracy and efficiency. NIDD planning also assesses partner team designs to ensure compliance with AWS and customer requirements, focusing on cabling pathways, sizing, location, type, classification, and installation. The team provides telecom room designs, including sizing and power for various rooms, as well as user‑outlet designs. The role involves coordinating meetings with partner teams to clarify ownership for delivering connectivity, working with multiple design/construction and networking teams.

You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

Basic Qualifications

• Experience in technical product or program management.
• 2+ years of software development experience.
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.

Preferred Qualifications

• 3+ years of working directly with engineering teams experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.