Team Member - Oxford

Hollywood Bowl Group; Oxford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading entertainment company is seeking a Team Member in Oxford. The role involves providing excellent customer service, welcoming guests, and serving food and drinks. Candidates should have a friendly attitude, flexibility in availability, and the energy to thrive in a fast-paced environment. This part-time role offers competitive pay and numerous employee benefits including discounts and training opportunities.

Benefits

Opportunity for bonuses

Apprenticeship programmes

Flexible scheduling

Employee discounts

Healthcare cash plan

Qualifications

• Ability to communicate at all levels.
• Capacity to work in a fast-paced environment.
• Basic literacy and numeracy skills.

Responsibilities

• Provide outstanding customer service.
• Welcome customers and host parties.
• Serve food & drink from the bar and diner.

Skills

Great customer service

High energy

Flexibility with working hours

Team player

Job description

Overview

Team Member - Oxford

Employer
Hollywood Bowl Group

Location
Oxford, Oxfordshire

Salary
Up to £13.37 per hour, with the opportunity to earn up to £13.87 per hour through bonus

Closing date
27 Oct 2025

Sector
Bar & Pub jobs, Bar and Floor Staff, Retail jobs, Retail Sales, Commercial Leisure, Attractions & Entertainment jobs, Team Members

Job Type
Part Time

Job Details

Are you looking for a fun and fast paced environment to work in, with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Team Member, in return you 19ll get:

• The opportunity to earn an extra 50p per hour, paid to you every month
• Access to apprenticeship programmes and our in-house management training programmes
• Optional pension plan
• Additional days holiday with length of service up to five days
• Ongoing training and development, with the opportunity to fast track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
• Financial long service awards
• A £15 donation to our dedicated charity partner when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customers journey! No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. Within our fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so youll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.

Opening Hours and Shift Patterns

Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.

• Weekday AM shifts are typically 09:00 - 17:00
• Weekday PM shifts are typically 17:00 - 00:00
• Weekend AM shifts are typically 09:00 - 18:00
• Weekend PM shifts are typically 16:00 - 01:00

Opening times and shift patterns will vary from centre to centre; your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under 18 may be required to work up to midnight, but no later.

To be a successful Team Member, well want to see

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

The Who

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We value diversity and inclusion and are committed to creating a working environment that promotes equal opportunities. Our workplace recognises and values individual differences and the contributions of all employees.

Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further! The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

Note: This description preserves the original content while removing extraneous formatting and duplicates. It retains the EEO and benefits language where present.