Team Member - Greggs

Moto Hospitality; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading roadside service provider in Chippenham is seeking a Customer Service Assistant. This role involves providing exceptional service, maintaining stock levels, and preparing food items. Enthusiastic individuals are preferred, as prior experience is not necessary. A flexible schedule with part-time and full-time options is available, offering a starting pay of £12.40 per hour and various employee benefits including bonuses and discounts.

Benefits

Up to £440 annual bonus scheme

60% colleague discount

Enhanced benefits including pension and life assurance

Funded qualifications

Weekly Pay

Qualifications

• Enthusiasm to deliver exceptional customer service.
• Ability to work in a fast-paced environment.
• No previous experience necessary, training provided.

Responsibilities

• Maintain stock levels by replenishing displays and fridges.
• Prepare a range of fresh wraps, sandwiches, and baguettes.
• Serve customers in a timely manner.
• Handle customer inquiries and operate tills.

Skills

Customer service

Teamwork

Time management

Job description

Overview

£12.40 per hour - Full time and Part time positions available, hours between 3am and 8pm.

Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB.

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked good and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins. Apply today.

What you will be doing

• Maintaining stock levels by replenishing displays and fridges


• Preparing a range of fresh wraps, sandwiches and baguettes ready for store opening


• Ensuring all products are of made to a high standard and kept well stocked for peak periods


• Preparing hot food and refreshment


• Serving customers in a timely manner


• Providing exceptional customer service


• Handling customer enquiries


• Operating tills and processing orders


• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant. You might even be looking for a career change as a carer, cleaner or a warehouse assistant — we’d love to hear from you!

What we offer our Team Members

• Up to £440 annual bonus scheme


• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.


• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance


• Fabulous development opportunities including funded qualifications


• Weekly Pay

Note

Please note internally this role is called Customer Service Assistant. Annual bonus scheme equivalent to 1 week's salary based on average hours worked.