Team Manager - Cheetham Hill Superstore

Tesco UK; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading retail company in Manchester is seeking a talented individual to manage a team, drive sales growth, and enhance customer service. The ideal candidate will be passionate about coaching staff, ensuring legal compliance, and creating a welcoming atmosphere for customers. This role offers a permanent contract with variable shifts planned in advance.

Benefits

Inclusive workplace

Flexible working options

Training and development opportunities

Qualifications

• Ability to coach and develop a team's operational skills.
• Strong communication skills to foster teamwork and customer relationships.
• Experience in driving sales and managing trade activities.
• Commitment to safety and compliance in the workplace.

Responsibilities

• Recruit and train team members to improve performance.
• Build a passionate and knowledgeable team about products.
• Drive sales growth and maximize profit.
• Implement Store Change Plans effectively.
• Ensure the safety of staff and customers.

Skills

Team coaching

Communication

Customer service

Problem-solving

Sales growth

Energy and resilience

Job description

Availability Window

• Sun: 09:00:00 – 18:00:00
• Mon: 07:00:00 – 16:00:00
• Tue: 07:00:00 – 16:00:00
• Thu: 07:00:00 – 16:00:00
• Fri: 07:00:00 – 16:00:00
• Sat: 13:00:00 – 22:00:00

Tesco: Permanent contract

Shift Pattern: Varies from day to day but are planned in advance

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in driving trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers’ knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
• You are a great communicator who will share knowledge, experience and best practices; you understand the importance of what you do and work collaboratively with your team to deliver results.
• You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
• You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
• You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
• You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

DEI at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com