Team Manager - Argos

Sainsbury's; Colchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager for its Argos Warehouse in Colchester. The role involves leading a diverse team, managing operations, and prioritizing exceptional customer service. Candidates should have experience in large teams and be skilled in driving performance while maintaining a positive work culture. The position offers competitive benefits, including a discount card, generous holiday entitlement, and wellness support.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share schemes

Shopping discounts

Wellbeing support

Qualifications

• Experience in leading diverse teams in fast-paced environments.
• Proven track record in managing delivery operations.
• Inclusive management style that motivates colleagues.

Responsibilities

• Lead a dynamic team and prioritize exceptional customer service.
• Promote a collaborative team environment and uphold company values.
• Manage and coach colleagues to achieve targets.

Skills

Leadership

Collaboration

Performance management

Customer focus

Job description

What you’ll be doing

• Lead a dynamic team, driving engagement and role modelling Sainsbury's values within the Argos Warehouse (LFC), prioritising exceptional customer service
• Promote a collaborative team environment with open communication, upholding company values and encouraging a positive workplace
• Manage and coach colleagues to achieve targets and maintain health and safety standards through effective performance conversations
• Work collaboratively with colleagues within the Argos Warehouse (LFC) to deliver outstanding site results and sustained KPI performance
• Plan resources and ensure stock accuracy and security using forecasts and trends.

What makes a great Team Manager

• Experience in leading large, diverse teams in a fast-paced, unionised environment
• Proven track record in managing multi-drop and final mile delivery operations, ensuring a smooth and efficient service for customers
• An inclusive management style that embraces diversity and motivates colleagues at all levels
• Consistently making customer-focused decisions that deliver outstanding outcomes

Working for us has great rewards

• We truly value our colleagues and provide market-leading benefits and training to reflect that:
• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for Colleagues in all our Warehouses
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Qualifications

An inclusive place to work and shop.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please take a look.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Please note - We reserve the right to close the advert earlier than the closing date advertised, where we receive a high number of applications.

Responsibilities

Managing in our Warehouses:

Our management teams are at the heart of our warehouse operations, where we store, move, and deliver everything Argos sells in the moments that matter to our customers. They lead by example, inspiring our teams to give their best every day. Their teams are part of a national network, offering an industry leading fast-track service that delivers Argos products to customers' doors and collection points. They use technology and great teamwork to ensure we never let our customers down.