Team Leader in Sutton)

Ad Warrior Ltd; Sutton Green; On-site; GBP 25,000 - 31,000; Full time

Job summary

A health and wellbeing social enterprise in the UK is seeking an experienced Team Leader to oversee a team delivering support to adult drug and alcohol users. This 9-month fixed-term contract offers the chance to make an impactful contribution to service delivery and quality. The ideal candidate will have a strong background in people management, operational delivery, and a collaborative leadership style. The role includes flexible working and a variety of benefits like training opportunities, annual leave, and a contributory pension scheme.

Benefits

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

25 days Annual Leave plus Bank Holidays

Contributory Pension Scheme

Death in Service Payment

Qualifications

• Experienced people manager with a collaborative leadership style.
• Ability to balance operational delivery with coaching and development.
• Confidence in managing performance, quality, and risk.

Responsibilities

• Lead, motivate, and develop a team of practitioners.
• Allocate caseloads and manage a small number of complex cases.
• Ensure interventions meet quality, audit, and inspection standards.
• Drive performance against KPIs and contractual targets.
• Oversee rotas, resources, and daily service delivery.
• Support accurate data collection and reporting.
• Deputise for the Service Manager when needed.
• Build relationships with commissioners, partners, and stakeholders.

Skills

People management

Operational delivery

Coaching and development

Performance management

Risk management

Job description

Team Leader - Sutton - 9 Month FTC

Location: Sutton

Salary : £30,082 per annum

Closing date: 30 Jan 2026

About The Role

Are you an experienced people manager who thrives in a fast-paced, purpose-driven environment?

We're looking for a confident and compassionate Team Manager to lead a team delivering life-changing health and wellbeing support to adult drug and alcohol users. This is a 9-month fixed-term contract running from March to December 2026, offering the chance to make an immediate impact during a key period for the service.

You’ll oversee tailored interventions using harm reduction and abstinence-based approaches, while supporting low-level mental health needs. This is a hands‑on leadership role where quality, performance, and people matter.

What you’ll be doing

• Leading, motivating, and developing a team of practitioners
• Allocating caseloads and managing a small number of complex cases
• Ensuring interventions meet required quality, audit, and inspection standards
• Driving performance against KPIs and contractual targets
• Overseeing rotas, resources, and day‑to‑day service delivery
• Supporting accurate data collection, reporting, and submission deadlines
• Deputising for the Service Manager when required
• Building strong relationships with commissioners, partners, and stakeholders

You’ll be a great fit if you

• Are an experienced people manager with a collaborative leadership style
• Can balance operational delivery with coaching and development
• Are confident managing performance, quality, and risk
• Thrive in a role with responsibility, autonomy, and trust
• Lead by example, including prioritising staff wellbeing and self‑care

This fixed‑term role gives you the opportunity to lead an established team, maintain high-quality service delivery, and support positive outcomes for service users, all while being part of a supportive and collaborative environment.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often inter‑linked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/502/team-leader--sutton--9-month-ftc.html