Team Leader - Fernlea Care Services - SIC08288

Shetland Islands Council; Scotland; On-site; GBP 51,000 - 54,000; Full time

Job summary

A local authority in Shetland is seeking a Team Leader to manage Fernlea Care Services. The role involves leading a supportive team, maintaining regulatory standards, and delivering high-quality care. Candidates should have relevant experience and a degree in a related field. This position offers a competitive salary and relocation support.

Benefits

Relocation package

Interview expenses covered

Flexible working options

Qualifications

• Experience of working in a care setting or similar.
• Strong written and verbal communication skills.
• Ability to relate to a range of audiences.

Responsibilities

• Lead a team to deliver professional, personalized care.
• Ensure performance and regulatory standards are maintained.
• Develop and achieve effective delivery of the service plan.

Skills

Excellent organisational skills

Effective communication

Personal motivation

Knowledge of best practice and legislation

Management skills

Education

Degree in a relevant discipline or equivalent

Job description

Advertisement Details

Team Leader – Fernlea Care Services, Community Care Resources - Shetland Islands Council

£51,530.94 - £53,326.45 per year inclusive of Distant Islands Allowance of £2,859 per annum.

A relocation package applies to this post and we will pay interview expenses from within the UK.

An exciting opportunity has arisen for an experienced or aspiring Team Leader to lead our friendly, supportive team at Fernlea Care Services.

We are looking for an enthusiastic, motivated and flexible individual who can build on their previous work in care to inspire and lead their team to deliver professional, personalised and outcome focused care to customers within our residential care home, day services and within their own homes.

As successful candidate, you will be central to achieving, ensuing and maintaining excellent services for our clients, whilst leading the team to ensure performance and regulatory standards are maintained.

You will lead the team to develop and achieve the customer focussed, effective and efficient delivery of the service plan, service improvement and outcomes required in accordance with agreed specifications, service standards, performance targets and costs and be responsible for effective delivery of services in accordance with the Council’s, SSC and Care Inspectorate values, objectives, targets and statutory obligations.

You must have:

• Experience of working in a care setting, or similar.
• Excellent organisational skills and be a clear and effective communicator.
• A high level of personal motivation and ability to motivate others.
• Knowledge of best practice and relevant legislation.
• Strong written and verbal communication skills, with the ability to relate to a range of audiences.
• Experience of effective management and delivery of resources within set budget.
• A degree in a relevant discipline (or equivalent qualification, training or relevant experience).

More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.

About the service:

Based on the island of Whalsay, this service provides high-quality, person-centred support for older people in a ten-bed care home and day care service at the heart of the community. In addition, a Support at Home Service provides support to people in their own homes.

The team delivers 24-hour care and support. As Shetland does not have any nursing homes or hospices, the care provided can be complex and multifaceted. Strong partnership working with the NHS, local council, and third sector organisations is central to ensuring the highest standards of care and meeting the needs of the island community.

The service is managed by a Senior Team Leader under the guidance of an Executive Manager. Across Shetland, there are nine Team Leaders responsible for managing older people’s care services. They meet at least once a month to share knowledge, support one another, and ensure consistent, high-quality care across the isles. The team combines a wealth of experience with fresh perspectives, creating a supportive environment that values collaboration, professional growth, and the highest standards of care.

A Caring Career in Whalsay, Shetland

Working in care on Whalsay means becoming part of a vibrant island community with deep roots in the sea. Known as “the Bonnie Isle”, Whalsay has one of the most active fishing fleets in Europe, and that spirit of hard work, resilience, and pride runs through everyday life here.

As part of the care team, you’ll be joining a community that values looking after one another just as much as it values its fishing heritage. Your role will be meaningful, respected, and supported—not just by colleagues, but by neighbours who quickly become friends.

• When the working day ends, Whalsay offers a unique balance of tradition and modern living:
• Walk along dramatic coastlines and watch fishing boats return to harbour.
• Get involved in community life, from football matches to music nights at the local hall.
• Enjoy the safety and warmth of a close-knit island with modern facilities including shops and a leisure centre.
• Stay well connected with a short ferry journey to Mainland Shetland for wider services and opportunities.

Here you’ll find:

• Rewarding work where you make a real difference in people’s lives.
• A supportive, friendly team in a community proud of its heritage.
• A lively island culture built on fishing traditions, sports, and music.
• A balanced lifestyle where meaningful work meets the beauty of island living.
• Relocation support to help make your move to Shetland smooth and stress-free.

If you’re someone who thrives in a caring role and would love to be part of a hardworking, welcoming island with a proud fishing tradition, Whalsay is ready to welcome you.

Information about Shetland

Shetland is an archipelago in the north of the British Isles where you\'ll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland\'s impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.

Find out more about:

Living and working in Shetland: here

The Shetland Islands Council: here

• The grade of this post is L
• Salary shown in the advert is inclusive of Distant Islands Allowance of £2,859 per annum (pro rata)
• Permanent Full Time post for 37.0 Hours per Week , 52.18 weeks per year
• Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made
• The successful candidate will have to complete registration with the Scottish Social Services Council (SSSC) when they begin in post
• We are happy to talk flexible working

During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.

This post is based at Fernlea Care Centre, Whalsay, Shetland.

For further details relating to this post, please contact: Heidi Wharton-Baum, Executive Manager on 07554 117340 or e-mail [e-mail]

If you have a disability which prevents you from applying online, please call 01595 744032.