Team Leader - Female

Bespoke Health and Social Care; Cheltenham; On-site; GBP 33,000; Full time

Job summary

A health and social care organization is seeking a confident and experienced Team Leader in Cheltenham. You will combine leadership and direct support, ensuring high-quality, person-centred care for an individual with specific health needs. Ideal candidates have leadership experience in care and excellent communication skills. This full-time role offers a salary of £32,760 per annum.

Qualifications

• Previous leadership experience within health and social care.
• Strong knowledge of managing multiple allergies and mental health support.
• Excellent communication and organizational skills.

Responsibilities

• Lead and supervise a team of support workers.
• Manage staff performance and training compliance.
• Deliver safe, personalized support alongside your team.

Skills

Leadership experience

Knowledge of Complex Care

Communication skills

Organizational skills

Job description

Team Leader – Female - Cheltenham
36 hours per week | Permanent | Must hold a full UK Driving Licence | £32,760 per annum

We are looking for a confident and experienced Team Leader to manage a dedicated support package in Cheltenham. This is a blended role, combining 12 hours of off-rota leadership and management duties with 24 hours of direct support each week.

You’ll oversee and develop a team of support workers, ensuring consistent, high-quality care is delivered for an individual living in their own home. This person lives with Chronic Fatigue Syndrome, FND, and Gastroparesis, but this does not define them. More interestingly they have a passion for rehoming vintage treasures, creative projects, and gardening. Your leadership will ensure the team supports them to enjoy life to the fullest while keeping care safe, consistent, and person-centred.

Key Responsibilities

Leadership & Management (12 hours per week, off rota)

• Lead and supervise a team of support workers, providing guidance, coaching, and feedback.
• Manage staff performance, training compliance, and professional development.
• Oversee rotas, care plans, risk assessments, and accurate record keeping.
• Uphold CQC standards and organisational policies, ensuring safe and compliant practice.
• Run regular team meetings, lead debriefs after incidents, and escalate to CCMs when required.

Direct Support (24 hours per week, on rota)

• Work alongside your team to deliver safe, personalised support.
• Promote and enable enriching activities that reflect individual interests and goals.
• Model best practice and embed a strong person-centred culture in daily care.
• Build positive relationships with the individual and their family to support continuity of care.

About You

• Previous leadership experience within health and social care.
• Strong knowledge of Complex Care, managing multiple allergies, Supporting behaviours perceived as challenging and mental health support.
• Excellent communication and organisational skills, with the confidence to make decisions and manage risk.
• Based locally in Cheltenham (or nearby), with a full UK driving licence.

About Acuity Care Group

With nearly 20 years of experience, Acuity Care Group employs over 900 colleagues across three specialist divisions:

• Learning Disabilities & Autism (LD&A)
• Bespoke
• Team Brain Injury

As Team Leader, you’ll balance leading your team and providing direct support – ensuring outstanding care and making a real difference to someone’s life every day.

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from females for this position.