Team Leader - Endocrine, Diabetes, Renal and Rheumatolgy

NHS; Greater London; On-site; GBP 35,000 - 44,000; Full time

Job summary

A major healthcare provider in Greater London is seeking an enthusiastic Team Leader for their Integrated Medicine service. This role encompasses supporting specialties such as Endocrine, Diabetes, Rheumatology, and Nephrology. Responsibilities include providing high-quality support to the clinical team and ensuring a positive patient experience. The ideal candidate will have experience in team collaboration and waiting list management, alongside strong IT skills. Competitive salary and full training provided in a rewarding environment.

Benefits

Full training and ongoing support

Qualifications

• Experience of working as part of a team is essential.
• Experience with waiting list management is essential.
• Understanding of RTT is desirable.
• Ability to analyze data and identify trends is desirable.

Responsibilities

• Provide secretarial and administrative support to the clinical team.
• Ensure a positive patient experience through navigation support.
• Manage patient pathway tracking and RTT validation.
• Collaborate with clinicians and pathway coordinators.
• Oversee the line management of administrative staff.

Skills

Team collaboration

Waiting list management

IT skills

Excel proficiency

Tools

Cerner

Job description

Job summary

This is an exciting opportunity for an enthusiastic and self-motivated individual to join the Integrated Medicine service at Ealing and Central Middx Hospital as a Team Leader supporting the Endocrine, Diabetes, Rheumatology and Nephrology specialties.

Main duties of the job

The post holder will:

• Provide high-quality secretarial and administrative support to the multidisciplinary clinical team.
• Play a central role in ensuring a positive patient experience, supporting smooth navigation through the service.
• Take responsibility for patient pathway tracking and RTT validation, ensuring timely and accurate management of patient journeys.
• Work collaboratively with the wider service team, including clinicians, administrative colleagues, and pathway coordinators.
• Line management of administrative staff
• Contribute to maintaining efficient clinic processes, supporting performance standards, and escalating issues as needed.

Support & Development

• Full training and ongoing support will be provided.
• The role offers exposure to multiple specialties within Integrated Medicine, giving the post holder opportunities to build strong operational knowledge and leadership skills.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted: 04 February 2026

Pay scheme: Agenda for change

Band: Band 5

Salary: £35,763 to £43,466 a year Per Annum Including High Cost Area Supplement

Contract: Permanent

Working pattern: Full-time

Reference number: 337-NP-9363MS

Job locations: Ealing and Central Middx Hospitals, Ealing, UB1 3HW

Job description

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Experience

• Essential: Experience of working as part of a team
• Essential: experience with waiting list management

Desirable

• Experience in leading and managing a team
• Cerner experience

Knowledge and Skill

• Essential: knowledge and understanding of waiting list administration and management
• Essential: Comfortable using IT and Excel spreadsheets

Desirable

• Understanding of RTT
• Ability to analyse data, identify trends and work with staff to make changes to procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

Employer name: London North West University Healthcare NHS Trust

Address: Ealing and Central Middx Hospitals, Ealing, UB1 3HW

Employer's website: lnwh.nhs.uk