Team Leader- Croydon University Hospital, London

Catch22; Croydon; On-site; GBP 39,000; Full time

Job summary

A community-focused charity is seeking a Team Leader to oversee youth interventions at Croydon University Hospital. You will lead the Youth Violence Intervention Programme, managing staff and supporting young individuals aged 11-25 affected by violence. You should possess a relevant level 3 or 4 qualification and significant experience working with vulnerable youth. This full-time role requires a flexible schedule with regular weekend and evening shifts, offering a salary of £38,424.

Qualifications

• Significant experience of working with young people with challenging needs.
• Experience of inter-agency working.
• Experience of delivering training to young people and professionals.

Responsibilities

• Lead the Youth Violence Intervention Programme team at the hospital.
• Manage team performance and deliver training.
• Hold a small caseload of young people and support them.

Skills

Clear risk assessment skills

Ability to work creatively

Ability to manage conflict

Good organisational skills

Excellent verbal and written communication skills

Education

Level 3 or 4 qualification in health & wellbeing youth provision

Tools

ICT skills

Job description

Job Summary

The Team Leader role has responsibility for the operational oversight of Redthreads delivery within Croydon University Hospital and any community work undertaken in the surrounding area. The role is to be part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care this role you will lead the Youth Violence Intervention Programme team at the hospital. The team support young people aged 11-25 years old who present to hospital following an incident of violence or for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers in the team ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want.

Main Duties

• To recruit manage motivate coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health safety and wellbeing.
• To promote and embed Catch22s vision and values in local service delivery
• To ensure all service user information interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22s policy.
• To manage operational risk health and safety governance and safeguarding issues in line with Catch22 Catch22 and Commissioner policies.
• Carry out regular case file audits as per the Audit Policy and Procedure
• Be responsible for the allocation of referrals and ensure caseload management structures are in place
• Adhere to reporting requirements deadlines and requests ensuring all required information is recorded accurately as instructed.
• Hold a small caseload of young people and support them in the hospital and post disharge

Qualifications (Essential)

• Relevant level 3 or 4 qualification in health & wellbeing youth provision or similar or demonstrable equivalent experience

Experience (Essential)

• Significant experience of working with young people with challenging needs.
• Experience of Inter‑agency working. Work within / in partnership with Childrens and Family Services / Youth Justice Services / Youth services.
• Experience of delivering training to young people / professionals
• Working with young people in group and one‑to‑one settings.
• Knowledge of issues around risk and vulnerability amongst young people.
• An awareness of the current issues relating to at‑risk and vulnerable young people.
• Knowledge of engagement and intervention strategies.
• Knowledge of Children Act / LSCB Procedures and other appropriate youth policies.
• Understanding and experience of Performance Management with regard to practice and target achievement.
• Experience of using recording and data collation systems
• Experience of line management and management of a team

Skills & Ability (Essential)

• Clear risk assessment skills particularly when working with young people with complex needs.
• Ability to work creatively within agreed management arrangements and to maintain positive relationships with key partner agencies.
• Ability to manage conflict & negotiation skills.
• Experience and skills to lead a team setting objectives and priorities monitoring performance against agreed targets.
• Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision annual appraisal and learning development programmes.
• The ability to contribute to ongoing service evaluation and review
• Communicate well in a range of settings with different people.
• Good organisational skills (for self and others).
• To be able to use a range of leadership styles as appropriate.
• Work effectively in a team.
• Manage conflicting demands.
• To be able to adopt a flexible approach to all aspects of work.
• Problem solving and a can do attitude.
• Basic ICT skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Understanding of spreadsheets importance of monitoring and general knowledge of finance

Additional Information

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. When applying please be cautious over the answers you provide. If you select NO to the screening question regarding Right to Work in the UK your application will automatically be closed.

Contract

Permanent

Hours & Work Pattern

Full time 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am - 9pm.

Salary

£38,424

Location

Croydon University Hospital London

Screening

Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply

Please provide your CV and cover letter along with the completion of the screening questions to express your interest in this opportunity. Please note in the interest of safer recruitment and ensuring that applicants are a right fit for the role submitted applications must contain a CV satisfactory responses to the screening questions and information detailing interest in the role to be considered for this position.

Closing Date

Tuesday 20th January 2026 at 10am.

Interviews

First round interviews will be held online on Wednesday 28th January 2026.

Equalities & Safeguarding

At Catch22 we value equality diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day working to deliver our vision to build a strong society where everyone has good people around them a purpose and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.