Team Leader

Card Factory; Worcester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail company in the United Kingdom seeks a Team Leader to energize the store and support the Store Manager. You'll play a key role in enhancing customer experiences, leading a motivated team, and ensuring smooth operations. Ideal candidates will have strong leadership skills and a proactive attitude. Join us to make every day a celebration!

Qualifications

• Good leadership skills that inspire others.
• Curious and eager to learn continuously.
• Ability to create an inclusive team environment.

Responsibilities

• Support the Store Manager in daily operations.
• Maintain team motivation and ensure excellent customer service.
• Drive store initiatives and monitor performance metrics.

Skills

Leadership skills

Positivity

Proactivity

Communication skills

Job description

Social network you want to login/join with:

We’re on the lookout for a friendly and upbeat Team Leaderto bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You’re fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!