Team Leader

JW Lees; Rochdale; On-site; GBP 25,000 - 30,000; Full time

Job summary

A traditional brewery in Rochdale is seeking a Front of House Team Leader to lead shifts and deliver excellent customer service. The ideal candidate will have strong communication and leadership skills, being a role model for their team. This position provides opportunities for career growth and access to unique employee benefits, including discounts and profit sharing. This is a chance to join a well-established company that values its team members and encourages professional development.

Benefits

Annual profit share

30% discount on food and drink

50% off food on shift

Discounted hotel stays

Wellbeing support

Career progression opportunities

Access to a discount hub

Qualifications

• Passionate about providing excellent customer service.
• Ability to motivate and lead a team effectively.
• Demonstrated experience in communication and leadership.

Responsibilities

• Lead and run shifts while ensuring excellent customer service.
• Serve food and drinks while maintaining a positive environment.
• Demonstrate leadership qualities to guide the team.

Skills

Communication skills

Leadership qualities

Customer service

Team player

Job description

Overview

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You'll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the N...