Team Leader

Heart of England Society; Monwode Lea; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused retail company in Monwode Lea is seeking a part-time Team Leader to support store operations and motivate the team. Candidates should have proven leadership experience in retail and a passion for excellent customer service. The role offers a competitive salary starting at £12.39 per hour, with various benefits including staff discounts and structured training opportunities.

Benefits

Competitive salary

Generous staff discounts

Structured training plan

Pension contribution

Qualifications

• Proven leadership experience in a retail or similar environment.
• Passion for convenience retail and customer service.
• Flexible to shifts including opening and closing times.

Responsibilities

• Support in the running of the store.
• Motivate and drive the team.
• Support in projects within local communities.

Skills

Leadership experience

Customer service

Flexibility

Job description

Overview

We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Gun Hill Convenience Food Store on a permanent, part-time contract for 16 hours per week. Role will require flexibility in terms of hours and will include opening and closing shifts.

Responsibilities

• Support in the running of the store and act as a role model to the rest of the team in championing the Society’s Mantra and behaviours.
• Work closely with the Store Manager to ensure all areas of the store are taken care of.
• Motivate and drive the team and focus on delivering excellent customer service.
• Support in projects within our local communities and maintain customer-focused service.

About You / Qualifications

• Proven leadership experience in a retail or similar environment.
• Passion for convenience retail and customer service.
• Flexible to shifts including opening and closing times.

Life at The Society

Great Place to Work: At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.

Rewards & Benefits

At the Society, we offer a competitive salary of £12.39 per hour, which rises to £13 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!