Team Leader

TJX EUROPE; Edgware; On-site; GBP 22,000 - 32,000; Full time

Job summary

Join a dynamic team at a leading off-price retailer where every day offers new opportunities for growth and exploration. As a Team Leader, you will inspire and guide your colleagues in delivering exceptional customer experiences while ensuring the shop floor runs smoothly. This role is perfect for those with a passion for retail and leadership, offering a vibrant work environment that values diversity and collaboration. With a focus on personal development and advancement opportunities, you will play a crucial part in creating a treasure hunt experience for customers. Embrace the excitement and make a real impact in a company that prioritizes your growth.

Benefits

Fixed hours contract (32 to 38 hours per week)

Attractive salary

Performance-related bonus

8% holiday pay

25 holidays based on 38 hours

Permanent position after 1 year

Travel expenses reimbursement from 10 km

Training and education opportunities

Benefits package including pension and healthcare

Employee discounts

Qualifications

• Proven leadership experience in a retail or commercial setting.
• Ability to provide coaching and feedback to team members.

Responsibilities

• Lead and manage the team on the shop floor to enhance customer experience.
• Handle complex customer queries and provide solutions.
• Instruct and coach team members to improve performance.

Skills

Leadership in a fast-paced environment

Creative approach to visual merchandising

Coaching and guiding team members

Education

Experience in retail management

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

From creations straight from the catwalk to jewellery that excels, we have a daily changing range. That's a whole different way of shopping, it's treasure hunting. A whole different shopping experience that is about the moment of joy when you find just that one gem. About the exciting surprises that make everyday life a little more fun. It's the same with working at TK Maxx. Our working environment is also constantly changing. Every day there is a new opportunity to discover something new. Discover Different.

What is TK Maxx

TK Maxx is a department store. Here you will find everything you would expect from a department store: beauty products, clothes, shoes, toys and interior styling. In our department store, you make sure our customers are happy. For our shop management, this means that every day is different, because our deliveries are also different every day.

Team Leader

As a team leader in our department store, you and your TK Maxx family members will make our customers happy and help them treasure hunt. Thanks to your leadership talent, all daily tasks on the shop floor are carefully executed. Together with your team, you ensure that every treasure hunter in our department store is surprised.

You will do best in this role if you:

1. Ideally have leadership experience in a fast-paced, commercial environment and a creative approach to visual merchandising.
2. Have an open and approachable leadership style, treating everyone at every level with respect.
3. Have the flexibility to change locations occasionally to gain more experience.

What will you be doing with us?

1. You are the point of contact for your colleagues on the shop floor, but you also come to the rescue of complex customer queries.
2. Instructing, managing, coaching and guiding your colleagues. As a team leader, you give proactive feedback and help your colleagues become better at their jobs. You set an example for your team by inspiring them and develop them by training them 'on the job'.
3. You help open and close the shop.
4. Together with your team, you make our department store the ideal treasure hunt environment. You share your ideas for improvement with the (Assistant) store manager(s).

What will you get from us?

1. A contract with fixed hours (from 32 to 38 per week).
2. An attractive salary.
3. A performance-related bonus.
4. 8% holiday pay.
5. 25 holidays based on 38 hours.
6. A permanent position, after a temporary contract of 1 year.
7. Reimbursement of travel expenses from 10 km.
8. Plenty of training and education, whether digital, classroom or on-the-job.
9. A benefits package including pension, healthcare and life insurance.
10. Employee discounts.
11. Advancement opportunities, for example to Assistant Store Manager. Both nationally and internationally.

With us, diversity is not a trend, but something that has been the foundation of our organisation for more than 40 years. Naturally, applications from everyone are welcome. We do not discriminate based on age, disability, gender, gender reassignment, marriage and registered partnership, pregnancy and maternity, race, religion or belief and/or sexual orientation.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit D Broadwalk Centre

Location:

EUR TK Maxx UK Store 791 - Edgware