Team Assistant

Nest Corporation; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading pension scheme provider is seeking a Team Assistant to provide administrative support to senior management and ensure smooth operations within the Scheme Operation department. This role involves managing team trackers, organizing logistics for meetings, and maintaining confidentiality. Ideal candidates will possess strong administrative skills and proficiency in Microsoft Office. The role supports hybrid working arrangements, reflecting a commitment to flexibility and employee development.

Benefits

Flexible working hours

Generous training budget

Inclusive workplace environment

Qualifications

• Strong experience providing administrative support in a demanding professional environment.
• Proficient user of Microsoft Office applications and able to learn new IT systems quickly.
• Experience in developing internal networks to achieve results.

Responsibilities

• Provide effective operational and administrative support to senior management and the wider team.
• Proactively manage team trackers and project plans.
• Deal with matters in a confidential and timely manner.

Skills

Administrative support

Microsoft Office proficiency

Project coordination

Interpersonal skills

Time management

Job description

Role Overview

We’re looking for a Team Assistant to support the Scheme Operation department within Nest. The Team Assistant will work closely with colleagues across the department as well as with other teams at Nest to ensure key meetings and milestones are met and smooth administration of Nest processes. Working to the line management of the Director of Scheme Operations, the Team Assistant will also support the Programme Director as well as the Director of Scheme Administration. It’s a busy time for the Department. This is an exciting role for someone looking to support a wide range of activities. Nest is committed to helping employees develop their skillsets and progress in their careers and a variety of training opportunities will be available.

Scope and Deliverables

Accountability:

• Provide effective operational and administrative support to senior management and the wider team as required
• Proactively manage team trackers and project plans, supporting the team in ensuring that all deadlines, governance and reporting requirements are met
• Deal with all matters in a confidential and timely manner and be trusted implicitly with sensitive information
• Liaise with senior internal stakeholders and external suppliers as required in support of various activities
• Contribute to the wider business support community by shaping processes and through leveraging best practice
• Provide cover for Business Support colleagues during periods of absence

Deliverables:

• Diary (plus light inbox management as required) for the Director of Scheme Operation and senior management, including setting up and prioritising internal and external meetings, managing logistics and assisting with agendas
• Arranging team meetings and team events, producing agendas, circulating documents and minute-taking as required
• Manage team finance processes including expense management, record keeping and purchasing goods or services in line with internal processes
• Organising travel for the team and advising the wider team on relevant policies
• Managing team plan(s), ensuring they are kept updated and tracking deliverables
• Supporting the team in meeting governance, compliance and reporting requirements and ensuring internal assurance and compliance processes are adhered to and understood within the team
• Handling internal and external queries in a timely manner and escalating priority items based on an understanding of current issues
• Managing IT requests and leading on new starter set-up and leaver processes for the team

Relationships and autonomy

• Work to the line management of the Director of Scheme Operation but with strong relationships across the team and more widely at all levels across Nest
• Provide colleagues with timely updates on progress
• Work with Business Support colleagues within Nest sharing knowledge, covering for each other, and coming together on projects when required

Minimum criteria for this role

• Strong experience of providing administrative support in a demanding professional environment
• Proficient user of Microsoft Office applications and able to learn new IT systems quickly
• Experience of developing internal networks to achieve results
• Previous experience of managing project plans and project coordination is desirable

Personal attributes required

• Excellent interpersonal and communication skills
• Ability to work independently and make informed decisions / apply judgement
• Collaborative, a team player
• Keen to learn and develop
• Proactive, looks for opportunities to make a contribution
• Pragmatic, solution‑orientated, and focussed on getting the job done
• Accuracy and attention to detail
• Ability to build successful working relationships across a diverse working culture
• Comfortable liaising with senior stakeholders
• Time management/ organisation skills and ability to work to deadlines
• Demonstrates absolute discretion when handling confidential or commercially sensitive information
• An interest in any or all the following: public policy; pensions and financial wellbeing; communications, marketing and events

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.

Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.

Flexible and agile working

Everyone's personal situation is different.

To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

• hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
• reduce or vary working hours
• reduce or vary the days worked
• work compressed hours
• job share

Click here to see the benefits we offer at Nest.

For more information about our recruitment process click here

Directorate/Department Overview

The Scheme Operation business function focus on assuring the running of the pension scheme and the improvements to the service and experience of our customers. The function is compiled of 3 areas who work closely together and focus on distinct activities. These are Scheme Administration Processes, Service Delivery, and Scheme Change.

Organisational Overview

Nest is an award‑winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first‑class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications. Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [e-mail].