Taiwanese Speaking Representative

MTrec Ltd Commercial; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading customer service employer is seeking a Taiwanese Speaking Representative for a fully remote role. You will conduct calls to generate leads in both Taiwanese and English, ensuring high standards of quality and professionalism. The ideal candidate will have exceptional communication skills and must be fluent in Taiwanese and English. The position offers flexible working hours and opportunities for training and development. Join a dynamic team committed to success and customer satisfaction.

Benefits

Flexible working hours

Continuous training and development

Work from home opportunity

Qualifications

• Full Taiwanese and English Fluency is essential.
• Exceptional communication skills.
• Good team and interpersonal skills.

Responsibilities

• Conduct calls to generate high quality leads in Taiwanese and English.
• Research contacts and consider their requirements before communication.
• Maintain organised and detailed records of customer interactions.

Skills

Fluency in Taiwanese

Fluency in English

Exceptional communication skills

Positive attitude

Good team and interpersonal skills

Attention to detail

Job description

Rewards and Benefits on Offer

• Opportunity to work with a dynamic and cultured team of professionals
• Working from home opportunity
• A temporary to permanent position
• Flexible working hours
• Continuous training and development

MTrec's New Job Opportunity

MTrec Commercial are proudly representing our industry leading customer service client in their search for a Taiwanese Speaking Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The successful candidate will become a part of an organised and efficient team of friendly and professional communication representatives and can develop and grow along with the rest of the team. The position will be fully remote working and is starting asap. If you are a fluent Taiwanese speaker and are looking to progress your skills within this industry, then please apply for an immediate response!

The Job You'll Do

• Conduct calls to generate high quality leads in Taiwanese and English.
• Research contacts and consider their requirements prior to communication.
• Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication.
• Understand the needs of the prospective customer and react accordingly.
• Maintain organised and detailed records of customer interactions.
• Support your colleagues and work as a team.
• Deliver a very high standard of quality and professionalism at all times.
• Be available to work Monday to Friday 6am - 10am

About you

• Full Taiwanese and English Fluency is essential.
• Exceptional communication skills.
• Positive attitude and result driven.
• Good team and interpersonal skills
• Confidence to direct the course of a conversation and handle objections.
• Well-organised and conscientious, with excellent attention to detail
• Ability to quickly learn new processes