Systems Engineer 2nd-3rd Line | Cloud & Security

Teleperformance SE; Clevedon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading customer experience management firm in Clevedon is seeking a proactive Systems Engineer (Level 2-3) to enhance operational IT systems and provide technical support. The ideal candidate will have 3-5 years of relevant experience, solid knowledge of Microsoft infrastructure, and a passion for technology. Responsibilities include offering 2nd to 3rd line support and ensuring compliance with security standards. The company values initiative and a desire to learn, with a robust training environment.

Qualifications

• At least 3-5 years experience in IT systems support.
• Strong troubleshooting and analytical skills required.
• Experience in a Call Centre environment preferred.

Responsibilities

• Provide 2nd - 3rd Line support for IT systems.
• Help design solutions based on operational requirements.
• Ensure systems comply with security standards.

Skills

Windows Server 2016+

AD Domain Services

Cloud Technologies

System Monitoring

Troubleshooting

Strong Communication

Teamwork

Analytical Skills

Tools

VMWare

Azure

M365

Splunk

Tanium

Job description

A leading customer experience management firm in Clevedon is seeking a proactive Systems Engineer (Level 2-3) to enhance operational IT systems and provide technical support. The ideal candidate will have 3-5 years of relevant experience, solid knowledge of Microsoft infrastructure, and a passion for technology. Responsibilities include offering 2nd to 3rd line support and ensuring compliance with security standards. The company values initiative and a desire to learn, with a robust training environment.