System Architect (Salesforce)

Sky; Blackburn; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading tech company in the UK is seeking a motivated Salesforce Solutions Architect. The role involves delivering tailored solutions across the Salesforce Ecosystem and managing a team of developers. Ideal candidates should have extensive experience with Salesforce products and application architecture. This position offers hybrid working with great perks including private healthcare and generous pension packages.

Benefits

Private healthcare

Generous pension package

Discounted mobile and broadband

Sky Q

Access to onsite gym

Qualifications

• Extensive experience with Salesforce products and architecture.
• Experience in Salesforce application development and integration.
• Knowledge of cloud performance considerations.

Responsibilities

• Deliver tailored solutions across the Salesforce Ecosystem.
• Drive adoption of best practices and support Salesforce initiatives.
• Manage a team of Salesforce developers and architects.

Skills

Salesforce Digital Commerce

Comms Cloud

Apex

SOQL/SOSL

Version Control Systems

Tools

GitLab CI/CD

Jenkins

Vlocity Build tool

Job description

Overview

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

What you''ll do

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements (Sales, Service, Communications, Experience and Marketing Clouds).
• Drive adoption of best practices and support a community of Salesforce Technical Designers across initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust engineering principles across the design, development and delivery of changes to the Salesforce platform, working across Communities of Practice to foster continuous improvement and define best practices.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform following best practices, leveraging OOTB capabilities and customization when necessary.
• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and train a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components (OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures).

What you''ll bring

• Extensive experience with the Salesforce Digital Commerce platform and related business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (Cart based APIs), Lightning Web Components, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and event-driven integrations with external systems using SOAP, REST, BULK, Platform Events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and techniques to avoid performance degradation.
• Knowledge of CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns. Knowledge of TOGAF principles would be advantageous.
• Experience with Version Control Systems and CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX and SFDX. Knowledge of static code analysis tools (e.g., SonarQube) and log analysis tools (ELK or Splunk) would be beneficial.

Team overview

UK&I Technology – Ground-breaking projects. Innovative tech. Top innovation. You''ll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You''ll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. You''ll also design, develop and deliver digital services for millions of customers across the UK.

The rewards

There''s one thing people can''t stop talking about when it comes to Sky: the perks. Here''s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you''ll work

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We''ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You''ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House. Our lively campus is a short journey from Livingston South train station. There''s onsite parking available for cars, motorbikes and bicycles. You''ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym or have a game of pool or table tennis.

We''d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It''s a place where you can explore what if, how far, and what next. If you believe in better, we''ll back you all the way.

Just so you know: if your application is successful, we''ll ask you to complete a criminal record check. Depending on the role and any convictions, we might have to withdraw the offer.