Supported Living Manager

Thendon Resourcing Limited; Gateshead; On-site; GBP 33,000; Full time

Job summary

A leading care services provider in the UK is hiring a Service Manager for their supported living service. The role focuses on managing quality care for adults with learning disabilities and complex needs, ensuring person-centred support. The ideal candidate should have experience in managing regulated care services and a passion for improving lives. Offering a salary of £32,864 annually and various benefits including 25 days leave, pension, and career training opportunities. Apply now to join a supportive team.

Benefits

25 days leave plus bank holidays

Occupational sick pay scheme

Employee assistance and well-being programme

Rewards and recognition scheme

Pension

Life assurance

Career-enhancing training

Qualifications

• Proven experience as a Deputy Manager or Service Manager in a regulated care service.
• Passion for delivering person-centred care for individuals with disabilities.
• Good knowledge of current legislation and CQC standards.

Responsibilities

• Support and manage care delivery teams.
• Implement systems and processes for service improvement.
• Audit and ensure care documentation is up to date.
• Manage safeguarding issues when they arise.
• Review and implement new care contracts as needs change.
• Work with management to grow the service.

Skills

Management of care services

Knowledge of CQC standards

Person-centred service delivery

Safeguarding procedures

Education

QCF level 5 in Leadership of Social Care

Job description

Service Manager - Supported Living - Learning Disabilities and Complex Needs

Are you an experienced Care Manager / Service Manager / Deputy Manager with a background in managing care services for adults with learning or physical disabilities with complex care needs? Do you want to work for a company that supports their staff well with competitive salaries, industry‑leading benefits, well‑resourced services, work/life balance and a supportive working environment? If so, we're recruiting for a Service Manager role that might be right up your street!

As a Service Manager of this supported living service for adults with complex needs, your focus will be on delivering exactly what you came into care to do… managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pulls out all the stops to ensure that people they support are able to lead full and flourishing lives.

Salary and Benefits

• £32,864 per annum
• 25 days leave plus bank holidays which increases after 5 years’ service
• Occupational sick pay scheme (after probationary)
• Employee assistance and well‑being programme
• Rewards and recognition scheme - Gift Vouchers
• Pension
• Life assurance
• Career‑enhancing training

The Service Manager Role

• Your focus is on supporting and managing the teams who deliver care within the supported living service and ensuring that high‑quality person‑centred support is consistently provided.
• Take responsibility for the development and implementation of systems and processes within the service.
• Ensuring through auditing that all care documentation is up to date and is reflective of each individual's needs.
• Dealing with any safeguarding.
• Ensure that when people's care needs change that they are re‑assessed, and new contracts put in place to meet people's needs.
• Work with your manager to develop and grow the service.
• Deputise in the absence of the Complex Care Manager.

About you

• You’ll need to be an experienced Deputy Manager / Supported Living Manager / Service Manager of a regulated care service before—such as a care home or supported living service.
• You’ll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly‑person centred and make a difference to people's lives.
• Ideally, you’ll hold QCF level 5 qualification in Leadership of Social Care but if not, as long as you are willing to work towards it, we can consider you.
• You’ll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care.

Interested? To be considered for the Service Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we'll be in touch within 1-2 business days to discuss your application.

Please don't delay getting your application across — we are looking to interview for this role ASAP.