Supported Housing Improvement Programme Service Support Officer

Lancaster City Council; Morecambe; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A local government organization in Morecambe seeks an Administrative Support Officer to join the supported housing improvement programme. The role involves diary coordination, general administration, and supporting a multi-disciplinary team with various tasks. Working hours are 37 per week with hybrid working options available. Employees benefit from generous leave, pension scheme, and commitment to diversity and sustainability. A great opportunity for someone looking to make a positive impact within the community while maintaining work-life balance.

Benefits

Generous annual leave allowance

Local Government Pension Scheme

Discounted gym membership

Cycle to work scheme

Opportunity to purchase extra time off

Qualifications

• Experience in general administration and diary coordination.
• Ability to respond to enquiries effectively.
• Strong organizational skills for report coordination.

Responsibilities

• Provide full range of administrative duties.
• Support the SHIP multi-disciplinary team.
• Ensure documentation and communications are managed efficiently.

Skills

Diary coordination

General administration

Respond to enquiries

Minute taking

Co-ordination of reports

Processing payments

Data input

Job description

The Role

Supporting the work of the supported housing improvement programme (SHIP) multi-disciplinary team. The team are tasked with scrutinising all aspects of supported housing provision to ensure it provides value for money, good quality accommodation and support service. The post holder is responsible for providing a full range of administrative duties:

• Diary co-ordination
• General administration
• Respond to enquiries
• Minute Taking
• Co-ordination of reports
• Processing payments
• Data input

This post is temporary until 31st March 2027. The hours of work for this position are 37 hours per week, working Monday – Friday. This post is based at Morecambe Town Hall.

For internal applicants, this role will be considered for a secondment opportunity. The secondment of an employee from another Service can only take place with the agreement of the Manager of the Service the applicant is contracted to. When this role comes to an end, the successful internal applicant will return to their substantive role.

Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net‑zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Interview Date: TBC