Support Worker - Social Care

Home Group Limited; Darlington; On-site; GBP 20,000 - 30,000; Full time

Job summary

A community support organization in Darlington is looking for a dedicated support worker to assist customers with mental health needs. You will help with daily living tasks, risk assessments, and team building in a supportive and flexible environment. Ideal candidates should have experience in care and a passion for empowering others. The organization offers competitive benefits including generous leave and a development-focused career path.

Benefits

34 days leave

Paid time off for volunteering

Matching Pension contributions

Health cash plan benefits

Career development opportunities

Supermarket discounts

Qualifications

• Experience caring for others, through work, family, or personal life.
• Must have an Enhanced DBS check.
• Flexibility in hours and duties.

Responsibilities

• Support customers with daily living tasks.
• Complete risk assessments and support planning.
• Build relationships with customers.

Skills

Passion for supporting others

Ability to work independently

Calm under pressure

Person-centred approach

Job description

Overview

Join Kim and our passionate Darlington STEP team, a supportive group who love what we do. If you're looking for a place where you truly belong, bring your unique skills and experience to make a real difference for our customers.

Responsibilities

• Support customers with mental health and/or complex needs, with daily living tasks, building independence and achieving goals in support plans.
• Assist with meals, shopping, budgeting, tenancy, and moving towards independent living.
• Complete risk assessments, support planning, goal setting, and reviews.
• Time for chats, relationship building, and teamwork, with no rushing between customers.
• Occasionally our customers' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate.
• Rota-based working including sleep-ins / weekends or waking nights. You may need to be flexible with hours.
• Confident using technology for plans, training, and collaboration. You\'ll need an Enhanced DBS check (we pay for this).

Requirements

• Passion to support our customers to live their best life.
• Experience caring for others (through work, family, or personal life).
• The ability to work independently, stay calm under pressure, and remain resilient.
• A flexible, person-centred approach, recognising every customer is unique.

About the Team

Our team

Join Kim and our Darlington STEP team, a supportive group who love what we do. If you're looking for a place where you truly belong, bring your unique skills and experience to make a real difference for our customers.

What’s in it for you? Benefits

• 34 days leave, pro-rated (including bank holidays and a "me day").
• Paid time off for volunteering.
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary).
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
• Career path with development and an excellent training package.
• Excellent benefits and rewards including supermarket discounts and travel expenses.

Additional Info

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. For more details please go to the employer\'s site.

Come and be part of a team that really cares and empowers you to change lives, where you\'ll help our customers with complex mental health needs build confidence and independence. If you\'re passionate about making a difference, resilient, and able to work flexibly with a person-centred approach, we would love to hear from you.

You can find out more and apply via the application process. Sometimes we close a job early, so don\'t delay or you might miss out. Please let us know if there\'s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail].