Support Worker

Newydd Housing Association; Wales; On-site; GBP 27,000 - 29,000; Full time

Job summary

A community support organization in Cardiff is seeking a Support Worker dedicated to providing trauma-informed support to tenants. The candidate will assist families facing various challenges such as domestic abuse and mental health issues. This role offers a competitive salary, opportunities for professional development, and a supportive work environment. Join us to make a meaningful impact in the community!

Benefits

Competitive salary of £27,221 - £28,654

Opportunities for professional development

Flexible working hours

Qualifications

• Ability to drive and access a car daily for work travel
• Good standard of education
• Demonstrable experience in support roles

Responsibilities

• Provide empowering, trauma-informed support to tenants
• Assist residents in hostels facing various challenges
• Deliver services with a positive, informed approach

Skills

Supporting adults, young people, and children

Knowledge of trauma-informed approaches

Building strong relationships

Education

Level 4 qualification in Advice and Guidance or willingness to obtain

Job description

Overview

Are you passionate about empowering individuals and supporting them through challenging times? Do you thrive in a fast-paced environment where no two days are the same? We are currently looking for a Support Worker to join our busy team in Cardiff!

Hours of Work: 35 Hours on a rota basis, with shifts between 8.00am – 9.00pm Monday – Friday

Responsibilities

• Provide empowering, trauma-informed, and holistic support to tenants living in our supported housing.
• Navigate the fast-paced environment of our two hostels for families, offering assistance to residents facing a wide range of needs including domestic abuse, substance misuse, mental health challenges, and child protection issues.
• Deliver vital services with a positive, psychologically informed approach that embodies best practice and makes a lasting difference in the lives of the families you support.

Requirements

• Ability to drive and access a car daily for work travel between hostels
• Good standard of education with a Level 4 qualification in Advice and Guidance or willingness to obtain it
• Demonstrable experience in supporting adults, young people, and children
• Knowledge of psychologically informed environments and trauma-based approaches
• A positive attitude with a passion for helping others and building strong relationships

Benefits

• Competitive salary of £27,221 - £28,654
• Opportunities for professional development and training
• Supportive and inclusive work environment
• Meaningful work that makes a real impact in the community
• Flexible working hours on a rota basis

Meet the Organisation: Who We Are and What We Do

At Cadarn Housing Group, we are dedicated to providing affordable housing solutions and supporting community regeneration initiatives across Mid and South Wales. Our subsidiaries, including Cadwyn Housing Association, are focused on making a positive difference in the lives of those who need it most.

If you think you are suitable for this Support Worker role, please apply now and become a vital part of our mission to support families in Cardiff! Your journey to making a difference starts here.

Please note that we reserve the right to close the role earlier than scheduled if a suitable candidate is found. Apply early to avoid disappointment.