Support Worker

Brook Street Social Care; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A caregiving service based in Newcastle Upon Tyne is looking for passionate Support Workers to assist two young men with profound deafness. The role involves delivering tailored support and care using British Sign Language or completing training for it. Full-time and part-time positions available, requiring empathy, patience, and flexibility in shift patterns. Key benefits include competitive pay, holiday leave, a matched pension scheme, and specialist training opportunities.

Benefits

Competitive pay

20 days leave + bank holidays

Up to 5% matched pension

Specialist training (incl. advanced BSL)

Wellbeing support

Staff discounts & Cycle to Work scheme

Qualifications

• Applicants must have the unrestricted right to work in the UK.
• Experience with learning disabilities or communication needs is required.
• Must show flexibility for varied shifts and weekends.

Responsibilities

• Deliver 1:1 and 2:1 care using BSL or willingness to train.
• Support with cooking, cleaning, personal care, and routines.
• Facilitate health appointments and manage medication.

Skills

British Sign Language (BSL)

Empathy

Patience

Trust-building skills

Flexibility for varied shifts

Education

BSL qualification or commitment to complete

Job description

Support Worker - Complex Communication Needs

Newcastle Upon Tyne | £14.54-£15.01/hr | Permanent

Applicants must have the unrestricted right to work in the UK.

Are you a passionate Support Worker - Complex Communication Needs with British Sign Language (BSL) skills? Join a new supported living service helping two 23-year-old men with profound deafness transition to independence.

We're hiring full-time (37 hrs/week, 3 x 12-hr shifts) and part-time (min. 21 hrs/week) Support Workers - Complex Communication Needs. Shifts include two weekends/month, with rotas set 2-3 months ahead.

Key Responsibilities

• Deliver 1:1 and 2:1 care using BSL or willing to commit to training to complete this course within 1 year.
• Support with cooking, cleaning, personal care, and routines.
• Facilitate health appointments and medication.
• Promote inclusion through swimming, gaming, deaf clubs, and conventions.
• Use visual tools (VOCA, symbol boards).
• Maintain accurate care records.

Essential Criteria

• BSL qualification held, or have the commitment to complete this within 1 year.
• Experience with learning disabilities or communication needs.
• Empathy, patience, and trust-building skills.
• Flexibility for varied shifts and weekends.
• Experience of working with young people who need support in managing behaviours.

We Offer

• Competitive pay.
• 20 days leave + bank holidays (pro rata).
• Up to 5% matched pension.
• Specialist training (incl. advanced BSL).
• Wellbeing support: counselling, physio, occupational health.
• Staff discounts & Cycle to Work scheme.

Be a Support Worker - Complex Communication Needs who empowers lives through communication. Apply now and make a lasting impact.