Support Worker

Norwood Ravenswood; London Borough of Harrow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dedicated community support organization in Harrow seeks a Support Worker to empower adults with learning disabilities. Responsibilities include building relationships, supporting personal care, and enabling independence. Candidates should have or be pursuing an NVQ Level 2 in Care and have experience with learning disabilities. The role offers a fully paid induction, 25 days annual leave, and further training opportunities, fostering a kind and supportive workplace culture.

Benefits

Fully Paid Induction

Workplace Pension Scheme

25 days annual leave plus 8 bank holidays

NVQ Level 2-5 Health & Social Care Qualification

Employee Assistance Programme

£300 When You Introduce a Friend

Free Eye test & Eyewear allowance

Access to ‘Blue Light’ discount scheme

Cycle to work scheme

Qualifications

• Experience of working with people with learning disabilities.
• Understanding and ability to cope with residents' challenging behaviours.
• Ability to provide personal care for residents.

Responsibilities

• Build and maintain positive relationships with residents and families.
• Support residents in personal care needs like feeding and mobility.
• Enable residents to achieve independence and self-advocacy.
• Promote positive behaviour and manage challenging situations.

Skills

Experience of working with people with learning disabilities

Ability to meet basic care needs of residents

Self-motivation and personal initiative

Understanding of challenging behaviour

Education

Working towards or having achieved NVQ in Care Level 2

Job description

We are looking for a Support Worker to join our team at Woodcock Dale. This role supports Norwood’s residential, day, and community services for adults with learning disabilities, working as part of a London-based team to meet high quality standards and regulatory requirements. Under the guidance of the Home Manager and senior staff, the post holder will empower residents to develop skills and achieve the highest possible quality of life.

The main responsibilities of this role include:

• Build and maintain positive relationships with residents, their families, and advocates, ensuring they are fully involved in decisions affecting their lives.
• Support residents in meeting personal care needs, including feeding, mobility, toileting, and communication, while safeguarding them from abuse.
• Enable residents to achieve their full potential in independence, self-advocacy, learning, and social relationships.
• Contribute to individual assessments, planning, and reviews, addressing needs in areas such as recreation, leisure, education, culture, and development.
• Promote positive behaviour, manage challenging situations, and accompany residents on activities, outings, and holidays.
• Maintain a safe, clean, and hygienic home environment, ensuring accurate record keeping and effective communication.

To be successful in this role you will require:

• Working towards or having achieved NVQ in Care Level 2
• Experience of working with people with learning disabilities
• Understanding of and ability to cope with needs of residents i.e. challenging behaviour, physical and emotional needs
• Ability to meet basic care needs of residents
• Ability to be self‑motivated and use personal initiative within a structured framework

What we offer:

• Fully Paid Induction:Get the support you need from day one!
• Workplace Pension Scheme:Plan for your future with confidence.
• 25 days annual leave plus 8 bank holidays (FTE):For a well‑earned rest.
• NVQ Level 2-5 Health & Social Care Qualification:Boost your skills and knowledge.
• Employee Assistance Programme:We care about your well‑being.
• £300 When You Introduce a Friend:Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme

If you are interested in this role, please apply and our Recruitment Team will be in touch.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are a kind and compassionate community. Empowerment and respect are at the heart of everything we do and believe in at Norwood.

If you are positive and resilient and a force for good, we are for you!

We strive for excellence and to make a real difference to the lives of the people we support. Our team is one of our biggest assets.

We nurture a supportive environment for our people, with tailored training and career development at all levels.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender.

Everyone is welcome and supported in their development at all stages in their journey with us.