Support Worker

CJP Outreach Services Ltd; Broadland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A specialist care provider in Broadland is seeking dedicated support staff to assist a young man transitioning to independent living. You'll play a crucial role in building a supportive environment through personal care, daily routines, and community engagement. Ideal candidates will have experience in care for complex needs, alongside a calm and resilient demeanor. Part-time shifts are offered, providing a flexible working option that allows you to make a meaningful difference in someone's life.

Benefits

Bespoke training including PBS

Paid DBS

Career progression

Employee Assistance Programme (EAP)

£500 Refer-a-Friend bonus

Qualifications

• Experience ideally with complex needs or challenging behaviour.
• Full UK driving licence preferable for shift driving.

Responsibilities

• Build a trusting relationship with C.
• Support daily routines and personal care.
• Promote C's independence through consistent support.

Skills

Experience in care/support roles

Calm, resilient, and patient approach

Team player valuing consistency and structure

Job description

Our Core Values

• Safe: Strong safety culture, proactive learning and excellent risk management.
• Caring: Staff praised for exceptional kindness, dignity and empathy.
• Responsive: Truly person-centred care with people choosing their own staff team.
• Effective: Collaborative, health-focused support leading to outstanding outcomes.
• Well-led: Supportive leadership, open communication and continuous improvement.

An Exciting New Opportunity in Sprowston

We are developing a bespoke property for a young man, "C", in the Sprowston area of Norwich, and we're recruiting a dedicated support team to help him transition from his family home into independent living.

This is a rare opportunity to be part of a new, specialist team from the very beginning—helping to build a stable, consistent environment around an amazing individual with great potential for personal growth.

About the person you will support "C"

C is a bright, active young man who enjoys routine, structure, and community activities such as swimming, visiting the park, and getting involved locally. He thrives when supported by calm, consistent staff who can identify and manage triggers early using positive behaviour support (PBS) strategies. C may use behaviours that challenge, often to gain access to preferred activities or when something doesn't work as expected. He benefits from staff who can stay patient, proactive, and positive, providing reassurance and structure. Support also includes helping with daily routines and personal care.

Your Role

As part of a 3:1 support team, your responsibilities will include:

• Building a trusting, respectful relationship with C
• Supporting daily routines, personal care, and community engagement
• Encouraging interests and introducing new activities
• Working with colleagues and PBS Leads to reduce behaviours of concern
• Promoting C's independence through consistent, person-centred support

Additional qualifications:

• Experience in care/support roles, ideally with complex needs or challenging behaviour
• Calm, resilient, and patient approach
• Team player who values consistency and structure
• Full UK driving licence (C has his own vehicle - one driver per shift required); we can consider some non-drivers, especially for night shifts, but availability is limited.

Shift times:

• Day: 8:00 AM - 8:00 PM
• Waking Nights: 8:00 PM - 8:00 AM
• Part-time roles available (1-3 shifts per week)

What We Offer

• Bespoke, person-specific training (including PBS)
• Paid DBS
• Career progression and internal development
• Supportive supervision and mentoring
• Employee Assistance Programme (EAP) and staff discounts
• £500 Refer-a-Friend bonus
• Work for an Outstanding-rated provider making a real difference every day