Support Time and Recovery Worker - Primary Care

NHS; Stoke-on-Trent; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider in Stoke-on-Trent is seeking a full-time Support Time and Recovery Worker. The role involves engaging with patients and providing mental health support within a multidisciplinary team. Candidates should have NVQ Level 2 and experience in mental health settings, while a commitment to further training is essential. This position offers meaningful engagement with patients, fostering recovery. Salary ranges from £27,485 to £30,162 annually, with a permanent contract on offer.

Qualifications

• Experience of working with people with mental health needs.
• Awareness of assessment, management, treatment, and interventions for mental health problems.
• Ability to meet travel requirements of the role.

Responsibilities

• Engage with patients for support and time-limited interventions.
• Work closely with Mental Health Practitioners on care plans.
• Advocate for improved access to mental health and social care support.

Skills

Mental health care awareness

Empowerment and recovery emphasis

Team collaboration

Education

NVQ Level 2

Certificate in Mental Health or commitment

Job description

Job summary

An exciting opportunity has arisen for a full time Band 4 Support Time and Recovery Worker to work in partnership in Primary Care as part of the Additional Roles Reimbursement Scheme (ARRS). The post sits within the Meir Primary Care Network MDT working alongside the Senior Mental Health Practitioner and GP surgery teams.

You will be responsible for providing mental health specialist care to patients within the PCN, whilst working as part of the network's multidisciplinary team.

Meir Primary Care Network brings together six GP practices that work closely to support people across our community. We focus on practical, joined-up care and good access to the right help at the right time. Our teams include clinicians and a wide range of additional roles who work across practices every day. People know each other, support each other, and share a commitment to making care easier for patients.

As a Support Time Recovery Worker within Meir PCN, you will be part of a small, approachable team that values steady, patient-focused work. You will help people build confidence, stay connected with local services, and make progress with their personal goals. You will have regular contact with GPs, care co-ordinators, social prescribers and your ARRS mental health colleagues who are ready to guide and support you.

If you want a role where you can make a clear difference to someone’s daily life and be part of a team that works collaboratively, Meir PCN is a place where you can do that.

Main duties of the job

You will engage with patients to provide support and time limited interventions to meet their health and social needs either through individual or group work with an emphasis on empowerment and recovery. Working closely with the Mental Health Practitioners to devise plans of care to support recovery and advocate improved choice and access to evidence based mental health and social care support - using a strengths and asset approach focusing on harnessing and improving patients own network to improve resilience.

Experience of working in the community in a mental health setting (either in CYP, Adults, and Older persons) would be beneficial. Primary care experience is not essential; however, a good understanding of how Primary Care works would be beneficial.

Most importantly, the right candidate will have a strong desire to achieve the best possible outcomes for patients and have the motivation and flexibility to help develop the services as the role evolves to meet the needs of the population.

The role will be embedded within the PCN however it will be outward facing and will link seamlessly with North Staffordshire Combined Healthcare Trust where you will be supported with supervision, training opportunities etc.

About us

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.

We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

We’re also delighted to have won the prestigious award of 'Trust of the Year' at the national Health Service Journal Awards 2022.

Our vision is 'To be Outstanding in all we do and how we do it' and the way we do inclusion is no exception. As a 'Disability Confident Employer', we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-PRC-7664844

Job locations

Sutherland Centre / Meir PCN

Stoke-on-Trent

ST3 4LR

Person Specification

Qualifications Essential

• NVQ Level 2
• Certificate in Mental Health or commitment to work towards achieving it

Qualifications Desirable

• NVQ Level 3

Knowledge Essential

• Awareness of some of the assessment, management, treatment and interventions for mental health problems

Knowledge Desirable

• Multi-disciplinary team Working experience

Experience Essential

• Experience of working with people with mental health needs

Experience Desirable

• Working in a community setting

Other Essential

• The ability to meet the travel requirements of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

North Staffordshire Combined Healthcare Trust

Sutherland Centre / Meir PCN

Stoke-on-Trent

ST3 4LR

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/