Support Services Clerk

Mitie Group plc.; Chippenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic service provider is seeking a PSS Administrator for Armed Forces personnel in Chippenham. The role involves maintaining personnel data, handling queries regarding pay and allowances, and direct interaction with personnel. Candidates must be detail-oriented, communicate well, and uphold core values. Full training is provided, and a proactive attitude is essential for success in this fast-paced environment.

Qualifications

• Proven track record of delivering high-quality administration services.
• Ability to manage changes to requirements and deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain and protect personnel data.
• Update records in the Joint Service administration system.
• Assist with queries related to pay and leave.

Skills

Organizational skills

Exceptional communication

Attention to detail

IT literacy

Proactivity

Tools

MS Office

Job description

Overview

Join our dynamic Base Administration Office team at MOD Lyneham and become a PSS Administrator for Armed Forces personnel.

Responsibilities

• Maintain and protect personnel data.
• Inputting and update records within the Joint Service administration system.
• Assisting queries relating to pay, allowances, expenses and leave.
• The role is a dedicated focal point for personnel administration, including direct customer interaction and liaison with supervisors and managers.
• This position offers opportunities to rotate through different responsibilities and gain new skills - full training provided.
• All activities must be conducted in accordance with Defence policies, Health and Safety regulations, and General Data Protection Regulations.
• The role also requires undertaking any additional tasks as directed by the Line Manager, including providing support or cover for other staff during periods of absence.
• MOD Security clearance and DBS Standard is requirement, as well as Proof of right to work in UK. The successful candidate will be required to wear approved company uniform.
• If you\'re organised, detail-driven, and thrive in a fast-paced environment, this is your chance to make a real impact while building a rewarding career.

What we are looking for

• We need a highly organised and confident individual with exceptional communication skills and the ability to contribute effectively at all levels.
• Successful candidates will be intuitive and professional, demonstrating sound judgement and absolute integrity in every aspect of their work.
• Candidates should be proactive and adaptable, able to respond quickly to the changing needs of the business and customers while remaining calm under pressure.
• The role requires a reliable and well-presented individual who consistently projects a positive image and upholds Mitie\'s core values.
• In addition, the candidate must have a proven track record of delivering high-quality administration and customer-facing services.
• You will need to be a credible and effective verbal and written communicator capable of building strong working relationships, be IT literate with a good working knowledge of MS Office applications, and have the ability to manage short-notice changes to requirements and deadlines.